Job Description
Job Description
Robert Half is working with a leading healthcare provider dedicated to delivering exceptional patient care and support services.
As part of their commitment to patient well-being, we are seeking a dedicated and compassionate Medical Customer Service Specialist to join their team.
Join our team as a Bilingual Medical Customer Service Specialist, supporting patients in their healthcare journey by providing financial guidance and assistance.
This role involves contributing to a compassionate and supportive healthcare environment.
Responsibilities :
- Assist patients in applying for medical assistance programs.
- Counsel patients on navigating medical bills, insurance benefits, and available financial resources.
- Collaborate with healthcare providers and insurance companies to resolve billing and payment issues.
- Review patient accounts and ensure accuracy of billing information.
- Educate patients on available financial assistance programs and eligibility criteria.
- Maintain confidentiality of patient information and adhere to HIPAA regulations.
- Develop and maintain relationships with community organizations and resources to support patient financial needs.
- Provide training and support to other staff members on financial assistance processes and procedures.
- Perform additional administrative tasks as needed to support the efficient operation of the department.
- Work closely with hospital administration to develop and implement financial assistance policies and procedures.
Requirements :
- Fluent in both English and Spanish.
- Possess a valid driver’s license, reliable vehicle, and car insurance.
- Preferred experience in a healthcare facility, insurance billing, Medicaid eligibility, or social work.
- Excellent communication and interpersonal skills, both written and verbal.
- Trustworthy, detail-oriented, goal-oriented, and organized.
- Comfortable working in a hospital environment.
Schedule :
Monday-Friday 8am-4 : 30p
If you are looking to make a positive impact in the healthcare industry and meet these requirements, we encourage you to apply for this rewarding position.
For immediate consideration, please call us at 610.882.1700!
Customer Service Representative Fueler/Washer
Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and as...
Customer Service Representative - TurboTax (WFH) Receive $300 bonus for 5 days of training
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
Now Hiring - Customer Service Representative
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service...
Customer Service Representative
SageSure, a leader in catastrophe-exposed property insurance, is seeking a Customer Service Representative. As a Customer Service Representative, you will provide high-quality support to policyholders and producers by answering policy questions and performing policy changes related to billing, under...
Customer Service Representative
Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. CSRs will also troubleshoot product and service issues across departments by clarifying and documenting customer complaints, determining the cause of the problem; selecting ...
Now Hiring - Customer Service Representative
If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! As our Customer Service Representative, you’ll work to inspire customer loyalty and significantly enhance the overall State Farm Insurance customer experience. JT Reisdorph - State Far...
Customer Service Representative - State Farm Agent Team Member
As a Customer Service Representative with Rafael De La Hoz state Farm , you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. Establi...
Remote Customer Service Representative - Intuit
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative Travel Assistant
Currently were in search ofa Remote Group Travel Customer Service Representative to join ourdynamic team. In this distinctive role youll be tasked withproviding exceptional customer service to group travelers ensuringtheir journeys are seamless and leave lastingimpressions. Previous customer service...
Customer Service Representative - Remote
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...