Professional Billing Patient Account Representative

Job Description

Job Description

Salary : $18 $27 / hour

Westerkamp Group, LLC is an Accounts Receivable Management company focused on hospital and professional billing and collections. We are currently seeking aProfessional Billing Patient Account Representativein our Lisle, IL office to provide third-partyProfessional follow-up, billing, and re-billing services to our clients.

Job Description : The experienced Professional Billing Patient Account Representative will work as a member of our Client Team to support the efficient collection of professional claims for our Hospital clients. This full-time position will have standard work hours from 8 : 00am to 4 : 30pm Monday through Friday. The is a hybrid position with the opportunity to become fully remote.

Primary Duties and Responsibilities :

• Contact third party payers to verify eligibility, obtain claim status and take steps to properly resolve CMS 1500 / 837P claims
• Utilize the various internal and online follow up tools provided by Westerkamp Group, LLC and our clients to resolve accounts
• Critically analyzing account balances, Current Procedural Terminology (CPT), Healthcare Common Procedure Coding System (HCPCS), denial reason codes (CARC), and remittance advice remark codes (RARC) on CMS-1500 / 837P claim forms to determine the root cause of denials
• Maintain work queues and track trends that can be escalated to management
• Clearly notate accounts per Westerkamp Group or client specific standards
• Review paper correspondence and take necessary action to resolve insurance payer requests.
• Analyze and submit cash posting payment and contractual adjustment errors
• Ability to adhere to strict compliance guidelines related to HIPAA

Qualifications :

Education and Experience :

Pay Range : $18 $27 / hour (depending on experience)

Benefits : Comprehensive package including health, dental, vision, 401K, and paid time off

Equal Opportunity & Accommodations

Westerkamp Group, LLC, is anEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, disability, age, veteran status, or any other legally protected status.

If you need areasonable accommodationduring any stage of the application or interview process, please contactdbourgeois@wgrcm.com or call 985-655-0300.