PROGRAM ADMINISTRATOR - SES - 79000799 1

Program Administrator - SES

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals, such as cosmetologists, veterinarians, condominiums, hotels, and restaurants. Our mission is to license efficiently and regulate fairly, and we strive to meet this goal in our day-to-day operations.

This position is located within the Division of Florida Condominiums, Timeshares, and Mobile Homes and reports to the Bureau Chief of Public Engagement. It is responsible for overseeing the investigative sections in our Doral office.

Your specific responsibilities include supervising employees by assigning work, reviewing progress, and assessing performance. You will perform all required administrative tasks, supervision, and program control of employees within the Division of Condominiums, Timeshares, and Mobile Homes. This includes approving attendance and leave, writing and updating position descriptions, conducting recruitment and selection activities, and other supervisory-related duties. You will also plan, organize, and delegate work assignments, communicate with management regarding the status and results of the training program, long-range planning, and budgeting, needed resources, administrative enhancements, policy needs, and procedural enhancements. Additionally, you will assist in the maintenance and revision of the Bureau's Policy and Procedures Manual, participate in public seminars and conferences, prepare reports and presentations, maintain up-to-date knowledge of the Division's application of Florida Statutes and Administrative Rules, prepare and assist with bill analysis prior to and during legislative sessions, and perform other related work as required.

Knowledge, skills, and abilities include proficiency in Microsoft Word, Excel, and LicenseEase, ability to perform primary and intermediate tasks on Microsoft and LicenseEase, ability to create and edit spreadsheets, ability to handle multiple phone calls with poise and respect, ability to communicate effectively orally and in writing, knowledge and ability to maintain filing systems, knowledge of state purchasing guidelines, ability to open and close investigative files on LicenseEase, knowledge of office equipment and how to provide for equipment maintenance, knowledge of workflow processes and ability to work with in-house team members to keep work flowing at an acceptable pace, and ability to establish effective working relationships with others.

Minimum requirements include three (3) years supervisory experience, four (4) years of investigatory or regulatory experience, and a valid driver's license. Preferred qualifications include a bachelor's degree from an accredited college or university.