Manager, Case Management

Case Manager

Summary : Responsible for the execution of the clinical aspects of the Case Management process. Provides outreach and enrollment services to meet eligibility requirements of program and surrounding counties. Ensures coordination and planning with the help of community and family support. Focuses on the development and coordination of community service plans. Partners with service providers, families, and patient to create plan of healthcare and identifies additional service providers. Responsible for overseeing customer service, supervisor and role model for staff, the daily assignment of staff, patient flow and shift to shift decision making regarding staffing. Participates with leadership in the development of the case management standards, evaluation of outcomes and development of improvement initiatives. Does this position require Patient Care? Yes

Essential Functions :

• Provide day-to-day supervision to Case Managers and interns / students as appropriate.
• Complete psychosocial assessments covering psychological, social and environmental concerns, including evaluation of mental status.
• Review daily referrals and screenings of clients.
• Audit case file on a regular basis for completeness and accuracy.
• Assist in discharge planning as required.
• Serves and protects the hospital community by adhering to professional standards, hospital care policies and procedures, federal, state, and local requirements, and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards.

Qualifications :

Education Bachelor's Degree Nursing or Master's Degree Social Work or at least Master's Degree in a Therapy Related Field of Study required Can this role accept experience in lieu of a degree? No

Licenses and Credentials :

Licensed Independent Clinical Social Worker [LICSW - State License] - Generic - HR Only preferred Registered Nurse [RN - State License] - Generic - HR Only preferred

Experience :

Supervisory or management experience with professional staff in a healthcare setting 5-7 years required

Experience in case management, utilization review, or discharge planning 5-7 years required

Knowledge, Skills and Abilities :

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Strong analytical ability, critical thinking and processing skills. Strong customer and interpersonal skills. Strong teamwork skills. Excellent organizational and communication skills. Ability to deal with rapid changing health care environment and Requires excellent interdisciplinary team collaboration skills.

Physical Requirements :

Remote Type : Onsite

Work Location : 300 First Avenue

Scheduled Weekly Hours : 40

Employee Type : Regular

Work Shift : Day (United States of America)

Pay Range : $58,656.00 - $142,448.80 / Annual

Grade : 98TEMP

EEO Statement : The Spaulding Rehabilitation Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and / or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.