HVAC Service Technician
ROLE : HVAC Technician
POSITION SUMMARY :
The HVAC Technician works primarily in a residential setting. Our technicians work primarily in existing buildings doing maintenance, service and repair work .
They work with, and oversee work with, numerous system parts and mechanisms. They work with Customers, Dispatchers, Interoffice personnel, Management, and other Technicians to build a high level of teamwork and morale.
This is a critical role that requires technical expertise, problem-solving skills, and a commitment to providing high-quality service to our customers.
The goal of every employee-owner at HB Home Services to provide a 5-star experience for customers and co-workers alike while practicing and promoting our mission statement and core values.
ESSENTIAL DUTIES AND RESPONSIBILITIES :
- Maintain and repair HVAC systems including furnaces, air conditioners, heat pumps, boilers, and other related equipment
- Inspect and diagnose HVAC systems, providing recommendations for repairs or replacements
- Perform routine maintenance tasks such as cleaning coils, replacing filters, and checking refrigerant levels
- Repair ductwork to ensure proper airflow and ventilation.
- Act as a trusted advisor to recommend appropriate upgrades.
- Test HVAC systems for correct and efficient operation
- Provide excellent customer service, explaining repairs and maintenance recommendations
- Keep accurate records of work performed, including time spent, materials used, and any issues encountered
- Provide exceptional customer service, answering questions, and explaining repairs or maintenance recommendations to customers.
- Keep accurate records of work performed, including time spent, materials used, and any issues encountered.
- Always follow safety procedures and guidelines to ensure a safe working environment.
- Perform work within OSHA guidelines.
- Stay up-to-date with industry trends, regulations, and best practices through ongoing training and professional development
- Promote and follow building, job site and department procedures and policies
- Abide by the Home Service Team guidelines as set forth in the Company Handbook
- Maintain clean organized and mechanically sound company provided service vehicle
- Obey Department Uniform and Appearance Policy
- Comply with NFPA 70E regulations
- Operate a company vehicle to run installation jobs for customer needs
- Other duties as assigned
MINIMUM / PREFERRED EXPERIENCE AND EDUCATION :
- High school diploma, completion of G.E.D.
- Operating knowledge of HVAC system
- Equivalent technical school or work experience
- Five or more years of experience in related trade
- Valid Driver's License with a clean driving record is required
- EPA Certification preferred but not necessary.
- Must demonstrate proficiency in area of all certifications
- SKILLS :
- Ability to communicate, interact and work effectively and cooperatively with people
- Ability to work independently and as part of a team
- Ability to read and interpret technical manuals, schematics, and blueprints
- Perform math computations needed in the trade
- Knowledge of trade related tools needed for job applying
- Operating knowledge and working proficiency with hand-held computer (i.e. smartphone, tablet).
- Must provide all own hand tools
BENEFITS :
- Stable employment, expanding career field, and competitive salary offered
- Employee Owned and Operated - Employees earn ownership share that can provide retirement income
- Employer-paid 401k, no required employee contribution
- Additional 401K Retirement Options Available
- 100% Employer paid Short- and Long-Term Disability insurance
- 100% Employer paid Life Insurance Policy
- Low Cost Medical Benefits
- Dental and Vision Insurance options are available
- Structured bonus plan
- On Going Training Opportunities
- Potential Professional and Personal Growth Opportunities
- Paid Time Off (PTO)
- Paid Holidays
- Company provided tablet and phone