Content Writer Customer Support

VirtualVocations
Washington, District of Columbia, United States
Full-time
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A company is looking for a Content Writer.Key Responsibilities : Developing and maintaining content for Help Center and community support surfacesTranslating information into clear, easy-to-understand content across various platformsAnalyzing user behavior data and stakeholder feedback to improve information accuracyRequired Qualifications : BA / BS in Journalism, Marketing, Communications, English, or related fields preferred3+ years of experience in technical and instructional content writing or content strategyFamiliarity with content authoring tools and style standards like the Chicago Manual of StyleExperience in customer service and hospitality writing for support audiencesAbility to work in a multicultural, global organization and cross-functionally

26 days ago
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