Talent.com
Customer Service Coordinator

Customer Service Coordinator

PyroComm SystemsPleasanton, CA, US
job_description.job_card.1_day_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Job Description

Job Description

Salary : $32.00 - $37.00 hourly

Customer Service Coordinator

Immediate Employment

  • Full-Time Non-Exempt Position
  • Pay range from $32.00 - $37.00 hourly
  • Reporting location : Pleasanton CA
  • Must reside in the Bay Area
  • In branch position
  • Reports to the Service Manager
  • Accepting applications through 10 / 15 / 2025

About the Company

Pyro-Comm Systems was founded in Huntington Beach, CA in 1980 by Michael Donahue and quickly became one

of the premier fire alarm companies in Southern California. The companys focus was providing quality installations

and service to contractors, end-users, and property managers. Many of the employees have more than 20 years of

service with Pyro-Comm Systems. In 1996, Pyro-Comm Systems opened their second office in Carlsbad, CA to

support clients throughout the greater San Diego area. In 2010, Pyro-Comm Systems opened a third office in the

San Francisco Bay area in order to support clients throughout Northern California.

Today, Pyro-Comm Systems has ample staff throughout 4 branches and has annual revenues in excess of 20

million dollars from installations / services over the past 5 years.

Pyro-Comm Systems has been involved in the design, engineering, and installation phases of Fire / Life Safety,

Healthcare Communications, Security Intrusion, Voice Data, CCTV and Access Control Systems on thousands of

projects with Owners, Engineers, Developers and General Contractors. From design, engineering and code

consulting, Pyro-Comm Systems provides value added services to Professional Engineers &, Architects,

Developers, Contractors, and End Users.

About the Job

The Customer Service Coordinator will coordinate service appointments with the Customer, the Service Technician, and Service Manager directly. Coordination with the department resources will be necessary to meet the customer needs.

Responsibilities for the Customer Service Coordinator

  • This position reports to the Service Manager
  • Customer and Service Technician point of contact
  • Creation and Closing of Work Orders in Service Department System
  • Schedule manpower (# of people for each labor type, time, & day)
  • Requesting material for service work orders
  • Attend Open Work Order Meetings to assist in scheduling return visits to sites
  • Ensure efficient workflow by layout out service tech day in a logical flow
  • Assist in UL audits
  • Good attendance and punctuality, with ability to work overtime if needed.
  • Experience and Education

  • Minimum of 1 to 5 years related experience
  • Professional demeanor, able to interact with others with tact and respect
  • Strong oral and written communication skills
  • Basic Microsoft Excel and Word skills, in addition to use of Outlook and Google calendars
  • Ability to learn quickly and adapt to different computer / software systems
  • High School Diploma or GED required
  • Valid driver's license with good driving history
  • Physical and Environmental Demands

  • Sitting Constantly (6-8 hours / daily)
  • Walking Occasionally (0-3 hours / daily)
  • Standing- Occasionally (0-3 hours / daily)
  • Standing on Ladder- Occasionally (0-3 hours / daily)
  • Bending (Neck and Waist) Occasionally (0-3 hours / daily)
  • Twisting (Neck and Waist) Occasionally (0-3 hours / daily)
  • Lifting 0-20 Lbs. Occasionally (0-3 hours / daily)
  • Carrying 0-20 Lbs. Occasionally (0-3 hours / daily)
  • Benefits include :

  • Medical, Dental, Vision and Life, insurance plans employee contributions required
  • Basic Life / AD&D Insurance and Long-Term Disability Insurance covered by the employer
  • Discounted AFLAC is available at the employee's expense
  • 401K Retirement plan
  • Vacation days, dependent on the position
  • CA paid sick leave earned at the rate per CA state law requirements
  • Paid holidays : New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and the day after, Christmas Day
  • Pyro-Comm Systems, Inc. is an equal opportunity employer. All qualified candidates will be considered regardless of race, color, religion, national origin, sex, genetic information, age, disability, or veteran status

    No recruiters please

    serp_jobs.job_alerts.create_a_job

    Customer Service Coordinator • Pleasanton, CA, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    Virtual Task BuddieSan Jose, CA, US
    serp_jobs.job_card.full_time
    Remote Customer Service Associate.Task Buddie is growing, and we’re seeking detail-oriented Remote Customer Service Associates to support our expanding client base.In this role you’ll s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Netflix Customer Service Advisor (Remote)

    Netflix Customer Service Advisor (Remote)

    TradeJobsWorkforce95119 San Jose, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Join our growing team as a Netflix Customer Service Advisor (Remote) to assist subscribers with technical and account issues. Interact with customers and colleagues in a professional manner.Ensure a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Specialist - Remote

    Customer Service Specialist - Remote

    TradeJobsWorkForce95140 Mount Hamilton, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Customer Service Specialist Remote Job Duties : • Quickly getting up to speed on Occipital products as it relates to Augmented Home ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Retail Customer Service Associate

    Retail Customer Service Associate

    FedExMenlo Park, CA, US
    serp_jobs.job_card.full_time
    The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Family DollarRio Vista, CA, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Representative

    Client Service Representative

    VCA Animal HospitalsSan Leandro, CA, US
    serp_jobs.job_card.full_time
    We are seeking an experienced Client Service Representative to join our team at VCA Lewelling Animal Hospital.At VCA Lewelling Animal Hospital, your pet's health is our top priority and excellent s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Advisor

    Customer Service Advisor

    RDO Equipment Co.Hayward, CA, US
    serp_jobs.job_card.full_time
    Average $80,000 to $100,000+ your first year, with top earners well into six figures.Guaranteed base salary plus commissions. Comprehensive benefits package and a company vehicle.Training and develo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    TSA Support Agent

    TSA Support Agent

    TradeJobsWorkforce95123 San Jose, CA, US
    serp_jobs.job_card.full_time
    This position is for a dedicated TSA Support Agent, where you will coordinate with other departments when needed, learn company products and services to better assist others, and manage simple reco...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate

    Customer Service Associate

    WalgreensMillbrae, CA, US
    serp_jobs.job_card.full_time
    Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.Eng...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Jobs

    Call Center Jobs

    TradeJobsWorkforce95193 San Jose, CA, US
    serp_jobs.job_card.full_time +1
    Full time and Part time positions avaiable as a Call Center Representive or Telemarketer •Performance Based : Make from $11. REQUIREMENTS : Passion to provide phenomenal service to all potential cust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Telemarketer

    Telemarketer

    TradeJobsWorkForce95141 San Jose, CA, US
    serp_jobs.job_card.full_time
    Telemarketer Job Duties : Identifies prospects by reading telephone and zip code directori...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Remote Customer Service Specialist

    Remote Customer Service Specialist

    ForgeFitConcord, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Remote Customer Service Specialist Company : ForgeFit Location : Remote (U.Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and trai...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    FedEx Customer Service Agent

    FedEx Customer Service Agent

    TradeJobsWorkforce95138 San Jose, CA, US
    serp_jobs.job_card.full_time
    Bring your energy to the role of FedEx Customer Service Agent to perform daily responsibilities with dedication.Stay adaptable in a dynamic, fast-paced environment. Work with your team to maintain e...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Specialist - Now Hiring

    Customer Service Specialist - Now Hiring

    RandstadNewark, CA, US
    serp_jobs.job_card.full_time
    Customer Service Job Opportunity.Ready to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate I

    Customer Service Associate I

    Dollar TreeAntioch, CA, US
    serp_jobs.job_card.full_time
    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer.Duties include, but are not limited to, the following : .Assist customers with q...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    LP Customer Service Associate II

    LP Customer Service Associate II

    TJXLivermore, CA, US
    serp_jobs.job_card.full_time
    At TJX Companies, every day brings new opportunities for growth, exploration, and achievement.You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Customer Service Associate

    Remote Customer Service Associate

    TradeJobsWorkforce95155 San Jose, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Customer Service Associate, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, ch...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Support Specialist

    Customer Support Specialist

    Tech FireflySan Jose, CA, US
    serp_jobs.job_card.full_time
    Customer Support Specialists are part of a team that is responsible for building and running efficient processes for global data management that enable accurate, consistent, and clean portfolios fo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Associate - Temporary

    Customer Service Associate - Temporary

    WalgreensLos Altos, CA, US
    serp_jobs.job_card.full_time
    Customer Service Associate - Temporary.Models and delivers a distinctive and delightful customer experience.Registers sales on assigned cash register, provides customers with courteous, fair, frien...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Client Service Associate

    Client Service Associate

    Edelman Financial EnginesWalnut Creek, CA, US
    serp_jobs.job_card.full_time
    At Edelman Financial Engines (EFE), our purpose is to guide people with the financial advice they need to thrive.We believe that every dollar saved represents a lifetime of hard work and aspiration...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30