Medical Front Desk Receptionist

Job Description

Job Description

Medical Front Desk Receptionist

Poughkeepsie. NY

At New York Cancer & Blood Specialists (NYCBS) , we foster an environment where passionate professionals thrive. Our 200+ oncologists, hematologists, and staff across 25 locations are united by a mission : redefining what's possible against cancer and blood disorders.

With cutting-edge treatments, groundbreaking research, and a patient-first philosophy, we're innovators reshaping modern medicine.

Join our rapidly growing organization serving over 50,000 patients annually and unlock new frontiers in healing and hope.

In this role, you will :

• Be responsible for the daily opening and closing procedures of the office.
• Welcome all patients and visitors by greeting them in a pleasant, professional manner.
• Assist in comforting patients and maintaining reception area.
• Answer telephones; respond to inquiries; resolve issues; schedule patient appointments
• Collect co pays and balance total finances of the office on a daily basis.
• Assist patients with the completion of all necessary forms and documentation.
• Build and maintain patient records through the use of the practice EMR system.
• Build, monitor and maintain physician schedules according to suggested scheduling rubrics.
• Assist with the daily distribution of quality assurance surveys and prevention screenings.
• Monitor and respond to incoming messages from Care Team inboxes in collaboration with nurse.
• Monitor daily visit lists to ensure all patients who require appointments are scheduled appropriately.
• Protect patient privacy by adhering to the HIPAA confidentiality guidelines.
• Contribute to a team effort by smoothly transitioning into other related daily roles, as necessary.
• Maintain daily operations of the office by following standard policies and procedures.

We require :

• High School diploma with at least 2 years of patient facing Receptionist experience.
• Bachelor’s Degree preferred.
• Excellent oral and written communication skills.
• Ability to accept direction and work within a team concept.
• Typing and computer skills an asset.
• Strong customer service skills.
• Previous experience an asset.

Starting Salary $25 / Hr. based on experience and education. Benefits include Tuition Reimbursement, Health Insurance on day 1 of employment, Dental, Vision, Life Insurance, Short and Long term disability, 401k Plan, generous PTO time, 8 paid holidays (2 floating) and more.

Visit our website at : nycancer.com and follow us on Facebook.

New York Cancer and Blood Specialists is an Equal Opportunity Employer

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