Job Summary :
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out.
This role is crucial in creating a positive first impression and ensuring that all guest needs are addressed with professionalism and courtesy.
Responsibilities :
- Greet guests upon arrival, confirm reservations, assign rooms, and issue keys.
- Process all guest check-ins and check-outs, and handle reservations and cancellations.
- Provide information about hotel services, facilities, and surrounding areas.
- Answer phones, handle guest inquiries, and resolve any issues with a focus on customer satisfaction.
- Coordinate with housekeeping and maintenance departments to ensure optimal room readiness and address any guest concerns.
- Manage billing and payment processes, ensuring accuracy in all transactions.
- Maintain a tidy and organized front desk area.
Qualifications :
- High school diploma or equivalent; degree in hotel management or relevant field is a plus.
- Proven experience in a customer service role, preferably in a hotel or related field.
- Strong communication and interpersonal skills.
- Proficiency in using hotel management software is preferred.
- Ability to work in a fast-paced environment and handle stressful situations professionally.
- Flexibility to work in shifts, including evenings, weekends, and holidays.
Part Time Front Desk Agent
Job functions describe the substance and most important responsibilities of the job.Register and assign rooms to guests.Issue room key and escort instructions to Guest Service Agent or directly to guest.Sort and track incoming mail and messages.Transmit and receive messages using all communication a...
Front Desk Associate
We are looking for a Sales Associate in our Stockton clinic with to help our guests feel comfortable and welcome.You have a meaningful role to play as you will help clients understand the benefits of regular massage, skin care and stretch.You will also connect clients with retail products that impro...
Front Desk
Front Desk Agents at Marriott are responsible for providing a warm welcome and delivering exceptional service to guests from check-in to check-out. Maintain a tidy and organized front desk area. ...
Front Desk - Guest Experience - Residenc...
Front Desk - Guest Experience - Residence Inn Long Beach - (21149999)****. The Residence Inn Long Beach, located at 4111 E Willow St, Long Beach, CA 90815, Long Beach, California, 90815 is currently hiring a Front Desk - Guest Experience. ...
Front Desk Agent Part Time
Front Desk Agent Part Time Spire Hospitality Burbank CA. Related Keywords:** Front Desk Agent. The Los Angeles Marriott Burbank Airport is seeking a dynamic, experienced **Front Desk Agent (Part-time)** to take on the challenge of a unique position within a 488-room hotel that boasts 50,000 square f...
Front Desk/Host
POSITION SNAPSHOT: Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The front desk/host positions require a strong communicator who will guide our Guests through their retail, game rental and dining experiences. Reviews the cleanli...
Front Desk Associate
Are you a passionate person who is driven by impacting lives every day? Then keep reading!!!.Gold’s Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every mem...
Front Desk Receptionist - PACE
As the first impression for the Brandman Centers for Senior Care (BCSC), the Receptionist & Front Desk Administrative Support creates a welcoming environment in the front lobby in a highly professional and helpful manner. ...
Front Desk Coordinator - North Hollywood, CA
The Joint Chiropractic continues to search for motivated, health-conscious and driven people to join our team.We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.What we are looking for in YOU and YOUR skillset! Pay Range $15.Driven to help pe...
Front Desk Manager
Gold’s Gym Socal and its affiliated clubs are growing fast and looking for an hourly Front Desk Manager to help our teams to provide world-class service for our members by utilizing in-depth knowledge of company products and programs. Hires, trains and supervises operations team members for the fron...