Instructor, Healthcare and Medical Office Administration

Description

Guilford Technical Community College ( GTCC ) is currently the fourth largest of NC. Community College System’s 58 institutions.

On our six campuses and through our online offerings, we annually serve approximately 27,500 students, 60% of whom are students of color.

We strive to offer programs that provide equitable educational outcomes for all students representing all backgrounds, including, but not limited to, ability, age, gender, race, religion, sexual orientation, and socioeconomic status.

At GTCC , we are committed to cultivating a workplace culture of inclusion that welcomes, develops, supports, and empowers employees.

We are looking for an exceptional leader, who shares our institutional mission, vision, and values, to join the team as our new Instructor, Healthcare and Medical Office Administration.

Teaching faculty at Guilford Technical Community College are responsible for supporting student success by creating an optimum learning environment, responding to student needs, managing effective instructional activities, developing curriculum courses, modeling employability skills, demonstrating professionalism, developing cooperative work relationships with other faculty and staff, supporting college administrative requirements, and maintaining competency in their instructional field.

He / she will be responsible for quality instruction and for effective participation and interest in the total affairs of the college.

The full-time Healthcare and Office Administration ( HOA ) faculty member participates in the planning, implementation, evaluation, and revision of the program curriculum.

This individual may also be assigned the responsibility of coordinating the efforts of a designated instructional team.

Min Salary

Max Salary

Duties / Functions

Teaching

Prepare & teach departmental courses to include :

• developing learner centered lesson plans
• employing teaching strategies & instructional materials for different learning styles
• incorporating, as pedagogically appropriate, current technology in classroom, distance learning, and laboratory environments
• creating and modeling a quality learning environment that supports a diverse student population
• preparing, distributing, and utilizing instructional support materials, including course syllabi, supplementary materials, instructional media and other devices as appropriate
• updating and revising curriculum to maintain currency
• developing new courses as needed to support the instructional mission
• participating in the development and review of course and program / general education outcomes as appropriate
• developing, conducting, and documenting appropriate assessment of student learning in outcomes courses and programs / general education as appropriate

Professional Development

Maintain a professional status that supports the instructional mission by :

• participating in professional development activities to maintain currency in field; maintaining current credentials or licensures as required by program or accreditation
• participating in professional development opportunities to advance teaching skills and strategies

Administration

Provide daily & ongoing oversight of facilities, equipment, and student records to include :

• maintaining classroom and laboratory spaces including upkeep of assigned equipment
• providing for the security of facilities, equipment, instructional materials, and maintaining safe working conditions
• maintaining student records (e.g., grades and attendance) in accordance with established deadlines using a variety of technology-based programs (e.

g., Colleague, WebAdvisor, Moodle, Canvas)

complying with all applicable college, state, and federal rules and regulations

Student Support

Provide an environment conducive to student success to include :

• conducting recruiting activities
• providing academic advising
• promoting retention / persistence by assisting students to develop strategies for success
• assisting students with the registration and graduation process
• referring students to campus and community resources when appropriate
• maintain student records

College Service

Support college-wide endeavors to include :

• collaboration with faculty and staff from other divisions / departments to promote communication, coordinate schedules, and support student success
• serving on department, division, and college committees
• participating in GTCC institutional initiatives
• collaborating with educational partners, business / industry, and / or external agencies as appropriate to promote the instructional mission of GTCC
• supporting collegiality and teaching excellence by actively participating in the professional development of new and veteran faculty (e.

g., mentoring and peer observation)

• participating in extracurricular student activities / clubs
• attending college professional development sessions, college / division / department meetings, graduation, and convocation, as required
• demonstrate and model the College’s employability skills : adaptability, communication, information processing, problem solving, responsibility, and teamwork.
• perform all duties as assigned by supervisor

Difficult Challenges

Contacts

Education Required

• Bachelor’s degree in Medical Office Administration, Healthcare Administration, or equivalent field from a regionally accredited post-secondary institution
• Certified Professional Coder ( CPC ) or the ability to earn within 9 months of hire date

Education Preferred

• Master’s degree in Medical Office Administration, Healthcare Administration, or equivalent field from a regionally accredited post-secondary institution
• Certified Professional Coder-Instructor ( CPC -I) and / or Certified Inpatient Coder ( CIC )

Experience Required

• Three years of relevant medical office experience to include :
• Outpatient Medical Coding experience (provider and / or facility setting)
• Medical insurance claims review and submission experience
• Claims denial review and resubmission experience
• Practice management system and / or electronic health record experience
• Teaching and / or industry training experience in healthcare / medical office technology topics in any of the following formats : teaching courses, training sessions, conducting professional development workshops, and / or other continuing education seminars.

Experience Preferred

• Greater than three years of relevant medical office experience
• Microsoft Office (Word, Excel, Access, and PowerPoint) experience
• Post-secondary teaching experience
• Experience with assessment of student learning outcomes
• Experience with distance learning and / or alternate instructional delivery systems

KSA Required

The Instructor shall possess an understanding of and commitment to the nature and role of the Community College, particularly its open door policy.

He / she shall have demonstrated personal and professional competence for the responsibilities assigned. The Instructor must be able to :

1. Multi-task

2. Respect Diversity

3. Adapt to changing procedures, protocols, or assignments

4. Create and maintain a learner-centered environment

5. Communicate effectively

6. Ability to effectively implement and apply technology solutions

7. Extensive knowledge of medical insurance billing processes

8. Extensive knowledge of revenue cycle management process

KSA Preferred

• Exceptional customer service skills
• Knowledge of medical office confidentiality procedures / processes

Department / Job Specific Requirements

• This individual will be required to submit to a background check consisting of Criminal Background Check ( CBC ) and Office of Inspector General Reviews ( OIG ).
• A facility-specific twelve panel urine drug screen is required prior to supervising students at off-site locations.
• This individual will work with an assigned mentor during the probationary period of employment to incorporate GTCC’s Employability Skills into all classes using a Problem-Based Learning approach.
• Teaching on campus and online required.

The following (compliance) training is required and must be completed within the first 30 days of hire with annual refresher training thereafter : (additional training may be added as needed)

• Reporting Requirements
• Anti-Discrimination / Harassment & Title IX
• Safety / Shooter on Campus
• Personal Information Protection Training ( PIP )
• Ethics and Social Responsibility
• eLearning Level One in Canvas before the first day of the first semester teaching
• eLearning Level Two in Canvas for instructors who teach online or hybrid delivery methods before the first day of the first semester teaching in that format

Physical Demands

Physical Activity : Primarily sitting

Environmental Hazard(s) :