Search jobs > Durham, NC > Customer care team member

Technical Customer Care Team Member

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Tier 2 Technical Customer Care Team Member.Key Responsibilities : Handle escalated calls regarding customer service and technical supportAcquire and input customer information into the CRM databaseUtilize troubleshooting steps to resolve technical issues and provide optimal customer experienceRequired Qualifications : Reside in specific states as listed in the job descriptionOwn a smartphone for two-factor authenticationPersonal Windows 10 Operating System with webcam and USB headsetPass all assessments and systems checksHigh school diploma or equivalent education level

14 days ago
Related jobs
MCI, LC
NC, US

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Karen Boone - State Farm Agent
Raleigh, North Carolina

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

JRN Inc.
Durham, North Carolina

Team Member (Customer Service) Responsibilities:. Team Members make the biggest impact on our guest experience and bring our restaurants to life! As part of our. Team Member (Cook) Responsibilities:. Partner with your Team Members to manage the products needed to fulfill guest orders. ...

Mary Wilson - State Farm Agent
Raleigh, North Carolina

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Mass Markets
NC, US

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

O2 Fitness
Raleigh, North Carolina

A Child Care / Kids Club Team Member ensures the success of our company, the success of their department, and the success of themselves by creating a fun, engaging, and safe environment for the children of O2 Fitness members and guests ranging in age from 6 weeks to 12 years. Description of Child Ca...

JRN Inc.
Raleigh, North Carolina

Team Member (Customer Service) Responsibilities:. Team Members make the biggest impact on our guest experience and bring our restaurants to life! As part of our. Team Member (Cook) Responsibilities:. Partner with your Team Members to manage the products needed to fulfill guest orders. ...

Lindsey Weaver - State Farm Agent
Raleigh, North Carolina

Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. As Customer Relations Representative with our agency, your attention to detail, dedication to client relations, and sales-mindedn...

JRN Inc.
Cary, North Carolina

Team Member (Customer Service) Responsibilities:. Team Members make the biggest impact on our guest experience and bring our restaurants to life! As part of our. Team Member (Cook) Responsibilities:. Partner with your Team Members to manage the products needed to fulfill guest orders. ...

Annie Burton - State Farm Agent
Hillsborough, North Carolina

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...