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IT Desktop Support Technician
IT Desktop Support TechnicianCore4ce • Beavercreek, OH, US
IT Desktop Support Technician

IT Desktop Support Technician

Core4ce • Beavercreek, OH, US
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Join to apply for the IT Desktop Support Technician role at Core4ce

The IT Desktop Support Technician will provide front line support for day-to-day information technology (IT) operations, which may include provisioning and shipping hardware, providing hardware and software support, installation setups, backups / restores and other system maintenance.

Responsibilities

  • Provision and ship computer hardware
  • Create and manage user accounts in Microsoft 365
  • Help desk ticket creation and resolution
  • Perform Hardware maintenance and software support
  • Assist with other IT needs as directed

Required Qualifications

  • A minimum of 2 years of professional experience in information technology or a directly related field or a degree from an accredited university.
  • Experience providing IT support to users via phone, email, and / or in person.
  • Experience supporting enterprise hardware, software, and peripherals, specifically Microsoft 365 products.
  • Understanding of Microsoft Windows 11, basic networking concepts, PC hardware and software.
  • Must be able to work in a dynamic team environment.
  • Ability to analyze and research problems of a basic nature and make recommendations as to their solution
  • Able to lift at least 30 pounds.

    • Preferred Qualifications

  • Bachelor's degree from an accredited university.
  • One or more IT certifications such as A+, Security+, Network+, ITIL, etc.

    • Why Work for Us? Core4ce is a team of innovators, self-starters, and critical thinkers—driven by a shared mission to strengthen national security and advance warfighting outcomes.

    We Offer

  • 401(k) with 100% company match on the first 6% deferred, with immediate vesting
  • Comprehensive medical, dental, and vision coverage—employee portion paid 100% by Core4ce
  • Unlimited access to training and certifications, with no pre-set cap on eligible professional development
  • Tuition assistance for job-related degrees and courses
  • Paid parental leave, PTO that grows with tenure, and generous holiday schedules
  • Got a big idea? At Core4ce, The Forge gives every employee the chance to propose bold innovations and help bring them to life with internal backing.

    • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, disability, veteran status, age, genetic information, or other legally protected status.

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    Desktop Support Technician • Beavercreek, OH, US

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