Customer Service Representative - Hiring Immediately

Swipejobs
Louisville, KY, US
$43,58 an hour
Full-time
Part-time

Job Description

Job Description

Apply Today, Work Today

Weekly Pay

Job Description : Responsibilities :

Responsibilities :

  • Promptly communicates and acts upon Plant Quality Concern Notifications (QCNs).
  • Presents issue resolution status to plant management team.
  • Serves as primary liaison with Quality teams and supplier sites.
  • Facilitates corporate office visits from suppliers.
  • Empowered to allocate corporate resources as needed.
  • Understands supplier manufacturing processes and responsibilities.
  • Coordinates Multi Party Agreements and Bailment Agreements for tier 2 parts.
  • Proficient in Specifications, SCs, and CCs.
  • Provides daily support across multiple shifts.
  • Participates in investigations with Incoming Quality and PVT for emerging quality concerns.
  • Ensures timely return and delivery of defective parts to supplier plants.
  • Proactively resolves issues at plants, ensuring clean part cutoff and use of certified stock.
  • Verifies and ensures quarantine of suspect stock, preventing reintroduction into assembly.
  • Manages part return processes.
  • Conducts functional and visual part tests as necessary.
  • Drives issue closure and communicates status through PCA to stakeholders.

Qualifications :

  • 2-5 years of relevant experience.
  • BS in Engineering or equivalent STEM major.

Preferred Skills :

  • Proficiency in Microsoft Office.
  • Strong organizational and communication skills.
  • Experience in injection molding and plastic fabrication.
  • Knowledge of quality defects in molded components.
  • Prior experience with testing and validation software.
  • Familiarity with wiring harness engineering, troubleshooting, and vehicle electrical systems.
  • Ability to read and interpret engineering blueprints.
  • Familiarity with problem-solving methodologies like Black Belt, Shainin, Green Belt, Global 8D, etc.
  • Willingness to travel as needed.

Full-time, Part-time

$43.58 / hr

HV23

30+ days ago
Related jobs
Promoted
CornerStone Staffing
Louisville, Kentucky

Provide top-notch customer service and make sure every caller has a smooth experience. At least 3 years of solid customer service experience. Are you a licensed Pharmacy Technician who s ready for a change from the retail world? CornerStone Staffing has a fantastic new opportunity for you as a Pharm...

Promoted
CornerStone Staffing
Louisville, Kentucky

Provide appropriate customer service and an effortless experience to the caller. CornerStone Staffing is hiring for “Call Center Agent” in Louisville, KY. ...

Promoted
CornerStone Staffing
Louisville, Kentucky

Provide top-notch customer service and make sure every caller has a smooth experience. At least 3 years of solid customer service experience. Are you a licensed Pharmacy Technician who s ready for a change from the retail world? CornerStone Staffing has a fantastic new opportunity for you as a Pharm...

Mass Markets
KY, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

Promoted
CornerStone Staffing
Louisville, Kentucky

Provide top-notch customer service and make sure every caller has a smooth experience. At least 3 years of solid customer service experience. Are you a licensed Pharmacy Technician who s ready for a change from the retail world? CornerStone Staffing has a fantastic new opportunity for you as a Pharm...

Intuit - TurboTax
Louisville, Kentucky
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...

MCI, LC
KY, US
Remote

MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (T...

CVS Health
Kentucky, Work At Home, US
Remote

Dental Customer Service Representative is the face of Aetna and impacts members' service experience by manner of how customer service inquiries and problems via telephone, internet or written correspondence are handled. Uses customer service threshold framework to make financial decisions to resolve...

Genuine Parts Company
Louisville, Kentucky

Under limited supervision, the Senior Customer Service Representative responds to customer inquires and places customer orders to ensure customer expectations are accurately determined and met. The Senior Customer Service Representative develops and broadens relationships with customers to fully und...

Penske Truck Leasing
Louisville, Kentucky

Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you’ll do exactly that. Why join Penske as a Customer Service Representative, you ask? It’s simple. Excellent customer service and communication skills. You will be...