Vice President of Student Services

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Position Information

Posting Number : 20141863S

Please read the information in this job post thoroughly to understand exactly what is expected of potential candidates.

Position Title : Vice President of Student Services

Location : College of San Mateo

Department : Student Services CSM (DEPT)

Position Number : 4A0019

Percentage of Full Time : 100%

FLSA : Exempt (does not accrue overtime)

Months per Year : 12

Min Salary : $205,308 (annual)

Max Salary : $263,748 (annual)

Position Type : Administrative / Supervisory Positions

Who We Are

The San Mateo County Community College District is committed to achieving educational equity for all students. As outlined in the District’s Strategic Plan, success, equity, and social justice for our students are longstanding goals.

The District’s Students First Strategic Plan is focused on "Student Success, Equity and Social Justice. We provide students with a rich and dynamic learning experience that embraces our commitment to provide quality education and promote life-long learning emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become global citizens and socially responsible leaders.

The Position

Position Purpose : The Vice President of Student Services is an Academic Administrator position reporting to the College President.

Serving as the chief student services administrator, the incumbent develops vision for and oversees student services and student life programs.

General Description : The Vice President of Student Services provides cabinet-level leadership to offer services and programs that advance the educational mission of the college.

This position develops, recommends, and implements policies and procedures; assures compliance with Federal, State, local, and district regulations;

and supervises and evaluates the performance of assigned personnel.

Duties and Responsibilities

• Work in partnership with the President, the President’s Cabinet, and the District to develop and execute a comprehensive strategic plan for Student Services that advances the college’s educational mission.
• Direct and coordinate all operational activities related to Student Services throughout the college, including centers and satellite sites, in compliance with applicable laws and regulations.
• Ensure Student Services goals related to the college’s strategic plan and other Board-adopted plans are implemented.
• Develop a cohesive Student Services organizational structure, embedding continuous quality improvement and leading the development of student learning outcomes for each program and administrative unit.
• Support and maintain effective relationships among Student Services, college administration, faculty, staff, and students through active participation in shared governance activities.
• Provide leadership for program review, including improvement and development of student progress and learning outcomes through systematic assessment of all areas of student services and support programs.
• Review and recommend changes to all Student Services areas that maintain the relevance of programs to meet student and community needs.
• Supervise the coordination of curriculum development in Student Services, including review and revision in cooperation with the Academic Senate.
• In collaboration with the Vice President of Instruction, direct enrollment management, analyze and report on student enrollment, retention, persistence, and goal attainment.
• Direct and provide leadership for all student conduct processes in alignment with District Policy and Administrative Procedure.
• Provide leadership in responding to accreditation standards and other compliance-related initiatives from local, State and Federal legislative mandates.

Minimum Qualifications

• Master’s degree or above from an accredited institution OR the equivalent.
• Three years of effective full-time administrative experience in the area of student services in post-secondary education.
• Demonstrated cultural competence, sensitivity to and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty and staff.

Knowledge, Skills, and Abilities

Knowledge of :

• Planning, organization, and implementation of Student Services programs.
• Best practices for community outreach and student recruitment.
• Best practices and current theories on counseling and advising.
• Strategic planning.
• Budget development and administration.

Skills and Abilities :

• Understanding of diverse academic and cultural backgrounds.
• Exceptional verbal and written communication skills.
• Advanced negotiation and persuasion skills.
• Ability to manage multiple projects and meet deadlines consistently.

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following :

• Submit official transcripts.
• Submit verifications of prior employment.
• Satisfactory references.
• Successfully clear background checking process.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

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