FRONT END LEAD ASSOC - DG MKT in KNOXVILLE, TN S09857

Dollar General Store Lead

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations.

General Summary

Under general supervision, lead front-end sales associates in the replenishment of front end impulse fixtures and ensure exceptional service is provided to each customer. Provides support to other managers as requested.

Duties and Responsibilities

Lead the work of sales associates serving as cashiers including six to eight active registers.

Operate cash register and flatbed scanner as needed to provide great customer service.

Authorize voids and overrides; count register; make bank deposits.

Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.

Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager.

Monitor cameras for unusual activities (customers and employees), if applicable.

Supply cashiers with change when needed.

Complete all required paperwork and documentation according to guidelines and deadlines as assigned.

Responsible for training new cashiers :

• Cash handling policies and procedures
• Proper scanning technique
• Engaging the customer
• Cashier selling activity
• Asking for additional front end help when lines start to back up

Responsible for the sanitation and execution of the front end cleaning schedule.

Knowledge, Skills and Abilities

Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Knowledge of cash handling procedures including cashier accountability and deposit control.

Ability to perform cash register functions.

Knowledge of cash, facility and safety control policies and practices.

Effective interpersonal and oral & written communication skills.

Understanding of safety policies and practices.

Ability to read and follow plan-o-gram and merchandise presentation guidance.

Knowledge of and willingness to comply with company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications.

Ability and willingness to obtain required certifications in food handling.

Work Experience and / or Education

High school diploma or equivalent.

One to two years of retail clerk experience.

Previous lead experience and / or grocery store experience preferred.

Attainment of required local and state food handling certifications, if applicable.

Working Conditions

Frequent walking and standing.

Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.

Frequent handling of merchandise and equipment such as hand-held scanners, pricing guns, box cutters, hoses, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts).

Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.

Occasional climbing using ladder.

Fast-paced environment; moderate noise level.

Occasionally exposed to outside weather conditions.

Occasionally exposed to hazardous cleaning solutions.

Occasionally exposed to slippery floor surfaces.

May be exposed to extreme cold in freezers.

Dollar General Corporation is an equal opportunity employer.