Essential Functions
- Provide an exceptional customer experience by ensuring the customer is always the priority.
- Serve as a liaison between designated vendors and STM My Stylist (where applicable) and their Customer Experience Manager.
- Place new receipts on the sales floor and insure floor replenishment by size is occurring.
- Ensure sales floor is properly signed for sales and markdowns.
- Create and implement best practices to drive sales, turn, and gross margin above company average.
- Build brand-specific clientele to support local marketing.
- Execute vendor and non-vendor events to increase sales.
- Actively plan, organize, and lead customer facing vendor sponsored events with partnership of vendor community, ensuring sales and participation goals are met.
- Proficient in POS, including Search and Send, and My Client.
- Regular, dependable attendance and punctuality.
- Perform other duties as assigned.
Qualifications and Competencies Education Requirements Min / Preferred Education Level Description Minimum High School or GED High School Diploma or equivalent required Years of Experience Min / Preferred Years of Experience Comments Minimum 1 Minimum 1 year previous selling or retail experience required Competencies
- High School Diploma or equivalent required.
- Minimum 1 year previous selling or retail experience required.
- Excellent written and verbal communication skills.
- Ability to effectively communicate and present information to customers, peers, and all levels of management.
- Basic math functions such as addition, subtraction, multiplication, division, and calculating percentages.
- Self-starter, able to work independently and as part of a team, and must have excellent time management skills.
- Demonstrate an energetic and positive attitude.
- Possess vision and creativity.
- Must be comfortable with the use of computers, mobile devices, and frequent use of RF equipment.
- Demonstrate ability to build relationships and convert customers into clients.
- Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and / or holidays, based on department and store / company needs.
Essential Physical Requirements
- This position involves constant moving and standing.
- Involves standing for at least two consecutive hours.
- Involves lifting at least 30 lbs.
- May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.
- May involve reaching above eye level. Involves close vision, color vision, depth perception, and focus adjustment.
STORES00
This position may be eligible for performance-based incentives / bonuses. Benefits include 401k, medical / vision / dental / life / disability insurance options, PTO accruals, Holidays, and more.
Eligibility requirements may apply based on location, job level, classification, and length of employment. Click here to see details on benefits.
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