Project Coordinator

Job Description

Job Description

Project Coordinator

We are seeking a serious multi-tasker with excellent analytical and interpersonal skills, detail-oriented and self-motivated.

If thats you, youll thrive in this work environment. Our idea of the ultimate candidate is one who truly enjoys providing superior service, is highly dependable and excited about routinely exceeding expectations.

The Job File Coordinator plays a key role at the center of the Office & Production environment. You will provide crucial support to the Project Manager while maintaining pristine organization and documentation of the digital and hard-copy project files.

Effective communication with stakeholders is essential, from customers to insurance adjusters, project managers, and production technicians.

As a Project Coordinator, you must be comfortable interacting with stakeholders at every stage of the job process.

Primary Responsibilities

• Provide support to Project Manager as needed
• Arrange subcontractor visits according to Project Manager's direction
• Maintain an updated, complete, and accurate digital and hard-copy project file
• Monitor job file work-in-process status
• Monitor and ensure insurance requirements are followed
• Review and validate initial field documentation
• Create preliminary estimate
• Maintain complete and accurate status notes and data points within WC 2.0
• Communicate scope, scheduling changes, and approvals to adjuster and / or customer per Project

Manager direction

• Maintain internal and external communications
• Prepare job file reports
• Complete and review job file documentation for final upload and the audit process
• Complete job file audit process
• Perform job close-out, including invoicing

Position Requirements

• 2+ years of administrative or office-related experience
• Experience with writing estimates, job file processes, and quality assurance is a plus
• Experience in the service industry environment is a plus
• Experience working with the insurance industry is a plus
• Outstanding written and verbal communication skills, including proper pronunciation and grammar, and a consistently courteous and professional tone of voice at all times
• Polite, confident, and excellent customer service skills, including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations
• Excellent organizational skills and strong attention to detail
• Very self-motivated and goal-oriented
• Ability to multi-task
• Capability to work in a fast-paced, team-oriented office environment
• Proficiency in Microsoft Office (i.e., Outlook, Word, Excel)
• Ability to learn new software, including Xactimate and proprietary software

Hours :

40 hours / week, M F, 8 AM 5 PM, flexible to work overtime when required

Compensation :

$25 per hour

Benefits :

• Paid holidays and vacation / sick time
• 401K w / Company Match
• 50% employer-paid Health Insurance
• Milestone Bonuses for Long-Term Employees
• Employee Referral Program
30+ days ago