Customer Service Operations Lead
VirtualVocationsSaginaw, Michigan, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Customer Service Operations & Escalation Lead (Contractor).
Key Responsibilities
Oversee daily operations across service channels and ensure targets are met
Act as the primary escalation point for complex customer cases and coordinate resolutions
Develop QA frameworks and manage workforce schedules for optimal service delivery
Required Qualifications
5-7 years of experience in customer service operations or escalation handling
Experience managing multi-channel support environments
Solid understanding of Freshdesk, Shopify, and NetSuite or equivalent systems
Strong data analysis and reporting skills
Knowledge of U.S. / Canadian consumer law and warranty requirements
serp_jobs.job_alerts.create_a_job
Customer Service Lead • Saginaw, Michigan, United States
Job_description.internal_linking.related_jobs
Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, p...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Dow, we believe in putting people first and we're passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
We are actively looking to hire talented Therapists in the area, who are passionate about patient care and committed to clinical excellence.
Wanting to deliver high quality behavioral healthcare.Int...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Hours variable based on co-op hours, to be determined with school.As a Facilities Support Co-op for Merrill : A Keel Company, you will be responsible for assisting maintenance staff with the upkeep ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Beacon is a successful and national private-equity backed behavioral health company providing residential-based services and supports to children and adults with Intellectual and Developmental Disa...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
To become the leading Home Dcor retailer.Enable everyone to affordably make their house a home.The Operations Lead (OL) oversees store processes and supports an active selling culture by ensuring t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey.
The company offers the industry's most trust...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
This role oversees end-to-end healthcare operations with a special focus on navigating complex state and federal regulations and managing provider credentialing for both private and government paye...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
At Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Manages service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing pro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Join our distributed team as a Remote AI Task Reviewer and help improve AI systems by completing short, style online tasks.
This is an easy-to-learn role with full training and ongoing support.No pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30 Pilot CBP Air Interdiction Agent.Air and Marine Operations (AMO), a component of U.Customs and Border Protection (CBP), offers skilled Pilots interested in law enforcement an opportunity to work wi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day 
At WhiteWater Express, we are more than just a car wash; we are a company built on respect, communication, and a passion for people.
Our dedicated team members are leaders within the company, and we...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Operations Manager works with the IPA leadership team to manage administrative operations including payer contracts, contract membership, payment distribution, and client services delivery.Work...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Ready to turn your opinions into cash? Explore the world of remote paid online survey gigs with Opinion Outpost!.It's as simple as sharing your thoughts from the comfort of your own home and watchi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.
You will help influence brand decisions on se...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Recruitment Incentive : Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements.
Click apply for complete details on the recruitment incentive detail...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
The salary range for this role is.This position is also eligible for incentive pay based on performance.Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collectio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days)
Customer Service / Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance.
These associates learn about products using our tools...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Team Leader is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by delivering a Legendary Customer ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
- serp_jobs.job_card.promoted
Customs and Border Protection Officer
U.S. Customs and Border ProtectionFairgrove, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service Specialist
DowMidland, MI, USserp_jobs.job_card.permanent
- serp_jobs.job_card.promoted
Licensed Marriage and Family Therapist (LMFT)
LifeStance HealthAshley, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Facilities Support (Co-op)
Keel MidwestMerrill, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Care Team Manager
Beacon Specialized LivingClio, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Lead - FT
At Home Stores LLCSaginaw, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Associate - Operations
RR DonnelleyMidland, MI, USserp_jobs.job_card.full_time
Healthcare Operations Manager
TRAC Therapy Research Autism CenterFlint, Michigan, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Retail Operations Specialist
Stash VenturesFlint, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Manager
Hutson, IncLinwood, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Remote AI Task Reviewer – Flexible Hours, No Experience Needed
RLDGFairgrove, Michigan, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Air Interdiction Agent
U.S. Customs and Border ProtectionFairgrove, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Shift Leader 721
WhiteWater ExpressClio, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Operations Manager
AledadeFlint, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Share Your Thoughts, Pocket Some Cash : Join Opinion Outpost's Survey Opportunities!
DynataOwosso, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Survey Taker : Earn up to $25 per survey (Remote)
Earn HausOwosso, MI, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Special Agent, $40,000 Recruitment Incentive
The United States Secret ServiceMunger, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Accounts Advisor
AaronsBurton, MI, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Customer Service / Sales
Home Depot (Retail)Midland, MI, USserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Team Lead
Tractor SupplySaginaw, MI, USserp_jobs.job_card.full_time