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Records Retrieval Background Investigator

Records Retrieval Background Investigator

Frasco IncIrvine, California, United States, 92602
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Description :

Job Title : Research Investigator 1

Job Location : Fully Remote – equipment provided

Job Type : Full-Time, Billable Hours, Non-exempt

Compensation : $17 - $20 / hour, paid weekly

Reports To : Regional Manager

Full-Time Benefits :

  • Paid Time Off and Paid Holidays
  • Health, Dental, Vision, Employer Paid Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
  • 401K with Company Match

We are seeking a detail-oriented and intellectually curious Research Investigator to join our Research and Litigation Support Department. This fully remote, full-time role involves conducting desktop-based investigations and record retrievals to support insurance claims and fraud investigations. The ideal candidate is a self-starter with a strong work ethic, possesses excellent analytical skills, and has a passion for uncovering information.

About Us :

Frasco is a leading provider of investigative services for our clients in the insurance industry. We are committed to delivering accurate, high-quality investigation services to meet our clients' expectations.

Essential job functions include, but are not limited to :

  • Conduct desktop investigations using online databases and public records to locate individuals, assets, and background information
  • Retrieve various records, including court documents, police reports, medical records, and death certificates
  • Perform searches across multiple jurisdictions : county, state, and federal criminal and civil courts, sex offender registries, and sanction / debarment lists
  • Prepare clear, concise, and objective investigative reports
  • Review case assignments and documentation to determine investigative objectives and client expectations
  • Maintain accurate daily timesheets and expense reports
  • Provide litigation support and assist with subpoena-related tasks
  • Communicate professionally with internal teams and clients
  • Maintain confidentiality and handle sensitive or graphic content with discretion

    • Requirements :

    Records Retrieval Research Investigator candidates must have :

  • Exceptional attention to detail and commitment to accuracy
  • Excellent written and verbal communication skills
  • Ability to analyze and synthesize large volumes of information
  • Strong organizational and time management skills; ability to prioritize and multitask
  • Proficiency in Microsoft Office and general PC literacy
  • Typing speed of 50+ WPM
  • Ability to work independently and collaboratively in a remote environment
  • Must pass comprehensive background checks (National, Federal, and County)
  • Willingness to adapt to unpredictable schedules and changing priorities
  • Ability to work during corporate business hours
  • Ability to model behaviors that reflect Frasco’s core values
  • If required by your residential state, a private investigator's license or the ability to obtain one

    • Preferred Qualifications / Experience :

  • Associate’s or Bachelor’s degree in Criminal Justice or a related field
  • Minimum 2 years of experience in investigations, record research, or a litigation support environment
  • Strong knowledge of public records, subpoenas, and investigative research techniques
  • Military veterans are strongly encouraged to apply
  • Multilingual is a plus

    • Additional Information :

  • Approximately 40 hours per week
  • Opportunities for cross-training and career development

    • Start your career with a leader in the investigations industry that is financially stable, experiencing considerable growth, and whose history spans over 60 years!

    Ready to make a difference? Apply now!

    All replies are confidential Equal Employment Opportunity Employer

    PM18

    Compensation details : 17-20 Hourly Wage

    PIdbd4b105fdfd-30511-38714607

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    Investigator • Irvine, California, United States, 92602

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