A company is looking for a Director of Customer Onboarding & Implementations.Key Responsibilities : Ensure HIPAA-compliant confidentiality with client dataOversee departmental productivity and performance, managing procedures and workflowsIdentify opportunities to improve service quality and customer satisfactionRequired Qualifications : Minimum 5 years of experience in RCM operations or client services onboarding / implementationsStrong financial management skills including forecasting and analysisKnowledge of billing software, preferably Kareo and AzaleaIn-depth knowledge of revenue cycle management principles and practicesMinimum 5 years of supervisory experience
Director of Customer Solutions Engineering
A company is looking for a Director of Customer Solutions Engineering. ...
Director of Customer Service
The Director will be responsible for overseeing customer satisfaction, managing the customer service team, optimizing customer experience, and leading team management efforts to ensure efficient operations and exceptional service delivery. This is a full-time on-site role for a Director of Customer ...
Director of Customer Support
A company is looking for a Director of Customer Support to lead the transition to a global service desk and enhance customer satisfaction. ...
Senior Director of Customer Service
The Senior Director of Customer Service is responsible for the daily management of their call center operations, managing 1 million incoming calls per year in a unionized environment. This individual will direct all phases of operations and process improvement through establishing both rigorous KPIs...
Director of Customer Success Operations
A company is looking for a Director, Customer Success Operations to lead a team and enhance the customer lifecycle. ...
Director of Customer Experience
Oversee and mentor a team of customer experience professionals, ensuring effective delivery of initiatives that amplify positive customer experiences. Significant experience in customer experience management, ideally in roles such as CX Manager or Head of Customer Experience, with a comprehensive pr...
Director of Customer Success- Ad-Tech Experience Required
Pixalate is hiring a Director of Customer Success to join our growing team based out of our DC headquarters to work remotely from New York. Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals, upsells, and quarterly business rev...
Director of Customer Management Risk Strategy
Operating in two core markets - Australia and New Zealand (ANZ) and the US, Zip offers access to point-of-sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. As a Director of Customer Management Risk Strategy, you will...
Senior Director of Customer Service - Managed Care - Hybrid - Manhattan NY
In this role, the Senior Director of Customer Service will direct all phases of operations and process improvement through establishing both rigorous KPIs and metrics with the goal of first-call resolution. A healthcare organization in New York is actively seeking an experienced and proven leader to...
Executive Director, Recruitment And Onboarding
Administer the operating function of the components that respond to oversight agencies requirements in terms of Planned Action Report (PAR) productions, candidate investigations, processing of employee documents, as required and under the governance of the Office of the Mayor, Department of Investig...