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Senior Technical Services Engineer - Remote

Senior Technical Services Engineer - Remote

Samuel, Son & Co.Tucson, AZ, US
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Overview

Senior Technical Services Engineer - Remote

Samuel, Son & Co. Ltd. is a company with over 167 years in the metals industry. We offer opportunities for development and growth, empower decision-making, and aim to create an inclusive and supportive workplace. This role involves leading technical and compliance activities across engineering and manufacturing teams, ensuring code compliance, and driving continuous improvement.

Responsibilities

  • Review, establish, and maintain Welding Procedure Specifications to ensure code compliance, meet customer specifications, and optimize designs linked to required code, contract requirements, and manufacturability.
  • Organize, facilitate and lead ASME and other code compliance audits; collaborate with Quality to ensure quality systems comply with ASME code and ISO 9001-2015.
  • Prevent compliance issues by collaborating with sales, engineering, and design teams SESG-wide; review customer specifications for RFQ support and prepare proposal documents as needed.
  • Provide consultations with SESG Engineering Departments on advanced engineering calculations, code specification clarity, and auditing of engineering outputs for high-profile designs.
  • Mentor junior engineers and contribute to knowledge sharing across teams.
  • Plan and execute systems migrations, integrations, and updates.
  • Analyze and input to project teams on compliance with global standards (e.g., CRN Canada, PED Europe) and others; manage approval processes for CRN, PED, and other required codes.
  • Assist in researching new markets by determining ability to meet requirements and obtaining required approvals and certifications.
  • Monitor and manage revisions in standards throughout the product lifecycle; review and disposition engineering changes affecting compliance.
  • Support on-site assessments and respond to questions from third-party regulators and customers as required.
  • Collaborate with manufacturing to improve processes; contribute to developing operational processes, procedures, best practices, and methods.
  • Interact with internal and external users / customers to provide technical support; work with Quality, Engineering, and Customer Care to ensure field service work is code compliant and meets customer expectations.
  • Lead pre-manufacturing meetings for new products or highly complex orders; support operations to ensure built-to-code products.
  • Ensure technical capabilities of operations are properly scoped, implemented, maintained, and compliant.
  • Uphold and participate in the company's quality and EHS programs; perform other duties as assigned.
  • Engage in continuous improvement for processes within and adjacent to the job role; recognize and resolve customer satisfaction issues.

Education and Certifications

  • Bachelor's Degree in Technical Discipline with 4+ years of relevant experience, or associate's degree with 7+ years of relevant experience.
  • Qualifications

  • Ability to work effectively in a fast-paced environment to meet team expectations.
  • Understanding and support of company policies and procedures.
  • Ability to understand and abide by safety rules and regulations.
  • Basic computer skills; reading, writing, and simple math abilities; ability to read blueprints.
  • Good communication skills.
  • Certified Weld Inspector (CWI) and Professional Engineer designation preferred.
  • Member of American Welding Society; experience with pressure vessels and / or steel manufacturing preferred.
  • Strong verbal and written communication, project management, and analytical skills.
  • Experience in related industry is an asset; on-the-job training will be provided.
  • Benefits

  • Competitive wage
  • Health, dental, and vision benefits with a 100% employer-paid option
  • Free Employer Clinic and Urgent Care
  • Onsite nurse and Occupational Therapy
  • Paid vacation and an annual bonus
  • 401k with company match
  • Opportunity for career stability and growth
  • Tuition reimbursement program
  • Personal protective equipment provided or reimbursed
  • Affinity group for women (location dependent)
  • On the job training
  • Samuel, Son & Co. U.S. Inc. is an Equal Opportunity Employer and supports an inclusive work environment. E-Verify Employer.

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