A company is looking for a Director of Professional Services to lead and scale their Professional Services team in the financial services industry.
Key ResponsibilitiesLead and mentor a high-performance team for consulting, onboarding, and product implementationOversee the technical delivery of AI solutions and manage complex project implementationsAct as the primary point of contact for high-value clients, ensuring strong relationships and satisfactionRequired QualificationsBachelor's Degree in Computer Science, Engineering, Business, or a related field;
Master's Degree preferred10+ years of experience in professional services, project delivery, or technical account management, with at least 5 years in a leadership roleProven experience in overseeing the technical delivery of SaaS or AI-driven products, ideally in financial services or fintechStrong understanding of AI technologies, natural language processing, and system integrationsExperience with tools like JIRA, Confluence, and customer success platforms
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