Job Description
Job Description
Benefits :
- Annual Team Trips
- Bonus based on performance
- Competitive salary
- Donation matching
- Flexible schedule
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Paid time off
- Parental leave
ROLE DESCRIPTION :
We are seeking a highly motivated and customer-oriented individual to join our State Farm office as a Customer Relations and In-House Sales Representative.
With over 20 years of experience in the insurance industry, our office prides itself on providing exceptional service to our clients while creating a positive and supportive work environment.
If you are passionate about providing exceptional customer service, enjoy working in a supportive and fun environment, and are motivated to achieve sales goals, we invite you to apply for the position at Karen Blandon State Farm for Customer Relations Representative.
Join our team and embark on an exciting career in the insurance industry!
Discover what our satisfied customers have to say about us, and join our incredible team today! www.KarenBlandon.com
RESPONSIBILITIES :
- Serve as the primary point of contact for customers, providing outstanding customer service and addressing their inquiries, concerns, and requests promptly and professionally.
- Conduct thorough insurance policy reviews with customers to identify their needs and recommend appropriate coverage options.
- Develop and maintain strong relationships with existing and potential customers, ensuring their satisfaction and loyalty to our office.
- Actively promote and sell State Farm insurance products, including auto, home, life, and health insurance, to meet individual and team sales goals.
- Collaborate with team members to enhance sales strategies and share best practices.
- Stay updated on product knowledge and industry trends to effectively educate customers and provide accurate information.
- Assist customers in filing claims, and facilitate the claims process to ensure a smooth and efficient experience.
- Participate in training programs and workshops to enhance sales and customer service skills.
QUALIFICATIONS :
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work independently and as part of a team.
- Proficient computer skills and familiarity with insurance software.
- Valid insurance license or willingness to obtain one.
- Previous experience in the insurance industry is a plus, but not required. We value candidates who are eager to learn and grow within our office.
EXTRA REWARDS :
- Fun and celebratory work environment, where we ring a bell to mark each success.
- Office lunches and outings to foster team bonding and relaxation.
- All-expense-paid office trip each year to reward our hard-working team members.
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