Overview
Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies. Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers. Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.
Profit Centers (PCs) are decentralized, locally managed entities. A typical Profit Center is the heart of our business and consists of a warehouse, counter, sales office, and (sometimes) a showroom. PCs operate under unique trade names to honor what's special about each local marketplace.
Kohler Experience Center is one of those trade names and is looking for a Design and Sales Consultant at their New York City, NY location.
Pay for Design and Sales Consultant is between $25.00 and $36.50 per hour at this location.
Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a Design & Sales Consultant
About the Role
You will
- Provide expert product selection assistance and design services to showroom customers both in the showroom and at the customer's location.
- Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
- Provide hospitality and warmly welcome each customer.
- Sell and provide in-store and / or in-home design consultations for kitchen and bathrooms.
- Articulate the showroom value proposition to engage customers, teach them, and demonstrate the value you provide.
- Determine customer needs, direct them to the best products, address potential hurdles, and keep the sale moving forward.
- Build and maintain long-term customer relationships, creating referrals and repeat business.
- Develop and maintain knowledge of product lines and features.
- Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
- Use sales reports and sales forecasting tools to meet or exceed established sales targets.
- Follow up on leads and generate new business.
- Enter sales orders and bids, expedite purchases, and stay engaged with customers from start to finish of projects.
- Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
- Keep showroom clean, neat, current, stocked, and safely displayed.
- Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and management as required.
About You
2+ years of experience in plumbing design and sales.Knowledge of products sold in the showroom preferredExperience working with luxury, high-end products and customers.Our ideal candidate will also
Be knowledgeable of kitchen and bath design trends.Have experience with architectural blueprints and have a strong sense of aesthetics.Effectively use Microsoft Office software (Outlook, Word) to communicate via email, maintain customer contact files and appointment calendars, and create and analyze reports.Demonstrate outstanding customer service and verbal / telephone communications skills.Demonstrate deep product knowledge related to kitchen / bath trends to answer questions and identify upsell or cross-sell opportunities.Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.Be able to build influential relationships and trust with key vendor partners.Be able to build positive working relationships and inspire teamwork with co-workers.Be able to plan, organize, and multi-task.Be able to learn and operate the computer-related systems used to process orders.Read, write, speak and understand English.Be able to perform basic arithmetic (addition, subtraction, multiplication, division) with whole numbers, fractions, and decimals.Benefits
The benefits of working with us include a Profit-Sharing Program, competitive starting wage, and a comprehensive benefits package below. Full-time benefits apply to team members working 30+ hours per week.
Medical, dental, vision, and prescription coverageAccident and Hospital Indemnity coverageLife insurance and Long Term DisabilityPre-tax accounts for healthcare and dependent carePaid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)Paid pregnancy and parental leavePaid day of community serviceFull-time and part-time benefits :
401(k)Retirement cash account with company contributionsTargeted training programs focused on your personal and professional growthCompany wellness programEmployee discountsCollege tuition benefitsPlease note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.EEOC Statement
Hajoca Corporation is an Equal Opportunity Employer (Equal Opportunity Employer / Veterans / Disabled).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity / expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories / status. Hajoca is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.
We are a drug free workplace. Employment is contingent upon pre-employment drug screening, subject to any federal, state and local laws.
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