Part-time Residential Construction Agent - Wilmington

Are you positive, and passionate about helping others? Are you retired, semi-retired or have a very flexible schedule to utilize your residential construction knowledge? If you thrive on engaging with people and making a visible impact, we invite you to consider joining our team as a part-time New Home Walkthrough Agent.

About the Role :

This work-as-needed position is designed for residential construction professionals who take pride in providing stellar customer service and building enduring relationships. As a crucial member of our organization, your primary focus will be delivering exceptional service to new home buyers and ensuring a high level of customer retention. You’ll be the welcoming face and voice of our company, assisting clients as they embark on one of life’s most exciting journeys—moving into a new home.

Key Responsibilities :

• Deliver prompt, professional, and friendly customer service to new home buyers and builders.
• Conduct new home orientations and walk-throughs, ensuring every detail is addressed and documented.
• Meet with clients on-site, clearly communicating procedures, answering questions, and documenting potential construction issues to ensure a smooth transition into their new home.
• Maintain regular communication with the Director of Field Operations and Strategic Accounts, reporting on progress and performance.

Travel & Work Setting :

This is a remote position. However, to do this job, you must reside in or near Wilmington, NC. Availability and flexibility are key! You’ll regularly travel within Wilmington, NC and the surrounding area.

Our Ideal Candidate :

We’re looking for motivated individuals with carpentry, installation, home inspection or renovation, fire fighter or similar experience who will bring energy, enthusiasm, and a commitment to excellence to the table. Our team members are known for their positive attitudes, strong organizational skills, and the ability to build relationships with ease.

Key Qualifications :

Personal Attributes :

What We Offer :

Join us and discover a supportive environment with real opportunities for personal and professional growth. Here’s what you can expect as part of our team :

How You’ll Succeed :

Success in this role means delivering an unparalleled customer service experience, exceeding expectations at every turn. You’ll help guide new home buyers through the transition to their new homes, ensuring their journey is memorable for all the right reasons.

Ready to Apply?

If you’re excited by the prospect of helping others, learning about residential construction, and joining a team that values your energy, organization, and drive—apply today! Please submit your resume.

Note : Only candidates selected for an interview will be contacted. We appreciate your interest in joining our team and look forward to hearing from you!

About ProHome :

Since 1983, ProHome LLC has been committed to being a visionary leader in the new construction industry by providing reliable and innovative warranty management services. ProHome partners with builders and developers to manage the builder’s warranty process including conducting walk throughs, creating punch lists, and managing warranty claims with homeowners and subcontractors throughout the life of the warranty. Located in Wichita, KS we provide services to builders and developers across the US.