We are looking for someone
who thrives in a start-up environment and demonstrates :
- Relentless drive to win and bring a product to market.
- Start-up mentality to wear multiple hats and do whats required to get the job done.
- Collaborative approach to problem solving.
- Passion to help the healthcare industry leverage digital technologies to engage patients, improve outcomes, and save lives.
Here is a glimpse of what youll do :
- Design, plan and administer SaaS tools in support of the program / engineering teams
- Analyze existing processes and solutions, identify improvement opportunities and drive to implementation
- Manage cross functional requirements when developing new processes or solutions
- Bring innovative ideas and solutions.
- Provide administration support for a various number of SaaS tools and solutions supporting the development, program and engineering teams.
- Document all processes and solutions, ensure document quality at all times
- Work closely with users at all levels.
- Work closely with the security and quality team to ensure compliance for all tools and processes.
Here are a few of our preferred experiences :
- 3-5 years experience in a Jira / Atlassian administration role.
- Experience working within a SaaS based IT infrastructure
- Experience working with Okta, or similar identity providers.
- Extensive experience working with a range of tools, supporting the development, program and engineering teams
- Experience delivering training plans and strategies to help drive tool value
- Ability to quickly pickup new tools and technology
- Detail oriented with proven ability to document requirements, implementations and processes
- Understanding of Agile methodologies
- Expert experience of the following tools is essential : Atlassian Suite (Jira, Confluence and Bitbucket)
- Expert experience of the following tools is greatly desired : JAMATasktop (or other JAMA JIRA Integrations) Jira Integration with other 3rd party tools
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