Job Description
Job Description
Account Representative - State Farm Agent Team Member - Claims Specialist
ROLE DESCRIPTION :
As a Claims Specialist for Jeremy Senn - State Farm Agent, you are vital to our daily business operations and customers success.
You help sustain our agency through meaningful client relations and acting as a liaison between customer needs and claims processes.
RESPONSIBILITIES :
- Assist customers through the entire claims process - including but not limited to helping them file the initial claim, following up throughout the process and communicating with repair shops / restoration companies / etc.
- Build relationships with State Farm adjusters to establish rapport for future claims.
- Provide prompt, accurate, and friendly customer service to promote successful and long-lasting customer relationships.
BENEFITS :
- 401K with employer match
- Salary plus commission / bonus
- Paid parental leave
- Group health, dental and vision
- HSA benefit
- Life insurance
- Disability insurance
- Paid time off (vacation and personal / sick days)
- Flexible hours
- Growth potential / Opportunity for advancement within my agency
- Paid licensing and training
REQUIREMENTS :
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal and listening
- People-oriented
- Detail oriented
- Proactive in problem solving
- Able to learn computer functions
- Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
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