Talent.com
Service Manager

Service Manager

Monroe TractorBatavia, NY, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Service Manager

Monroe Tractor is a well-known and respected construction equipment and agricultural equipment dealer with over 70 years of experience servicing the northeastern US. With 18 locations throughout New York, Pennsylvania, Vermont, Connecticut, and Massachusetts, we pride ourselves on providing best-in-class sales and support to over 15,000 hardworking customers. Since our founding in 1951, the industries we serve have been transformed by the technologies, equipment, and capabilities undreamed of decades ago. But the people we serve haven't changed, and neither have we. We're still a family-owned business!

The Service Manager position is ideal for someone who thrives on overcoming challenges with creative solutions. You will be responsible for directing the service operations of the Service Department with oversight of technicians to obtain optimum efficiency, economy of operations, and maximum profits.

Salary : $60,000 - $85,000 plus generous annual incentive bonus

Benefits

  • Medical, Dental & Vision Insurance
  • 401K Plan + Match
  • Competitive Paid Time Off Policy
  • Short / Long Term Disability
  • Family-owned and operated
  • Annual Reviews
  • Generous Annual Incentive Bonus opportunity

Qualifications

  • 3 years or more of leadership experience within the equipment or auto service industry is required.
  • Strong work ethic.
  • Superior communication skills.
  • A strong sense of urgency is required.
  • Customer service experience is required.
  • Confidence in working with Microsoft Office applications and learning new software programs.
  • Responsibilities

  • Demonstrate company core values in all interactions with customers, vendors, and associates.
  • Hire, train, develop, and motivate service department staff.
  • Ensure all necessary shop equipment is in proper repair and safe working condition.
  • Front-line customer contact who coordinates repairs and provides updates to the customer throughout the repair process.
  • Finalize customer work orders and prepare invoices.
  • All aspects of managing our service business and shop activities.
  • Prepares customer quotes, closes work orders, and communicates directly with customers.
  • Consistent interaction with our technicians and will be the direct contact on all service activities.
  • Maintaining customer relationships while increasing service business and must be able to deliver a high level of professional customer service.
  • We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

    serp_jobs.job_alerts.create_a_job

    Service Manager • Batavia, NY, US

    Job_description.internal_linking.related_jobs
    • serp_jobs.job_card.promoted
    Asset Servicing Senior Manager

    Asset Servicing Senior Manager

    CitigroupGetzville, NY, US
    serp_jobs.job_card.full_time
    Asset Servicing Senior Manager.Working at Citi is far more than just a job.A career with us means joining a team of more than 230,000 dedicated people from around the globe.At Citi, you'll have the...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Wegmans Food MarketsDepew, NY, United States
    serp_jobs.job_card.full_time
    Morning, Afternoon, Evening (Includes Weekends).Were looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibil...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Director, Clinical Services - Home Care

    Director, Clinical Services - Home Care

    Rochester Regional HealthAdams Basin, NY, US
    serp_jobs.job_card.full_time
    Director, Clinical Services - Home Care.Monday - Friday, Full Time Standard Business Hours (rotation of admin on call may be necessary depending on dept needs). This role leads our clinical programs...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Automotive Service Manager

    Automotive Service Manager

    AAMCO Transmissions and Total Car CareWest Seneca, NY, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are looking for an experienced Manager to join our team!.A Sales Manager takes on many different roles as they manage the day-to-day operations including : . Perform a high volume of warm call...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Travel - MRI Tech

    Travel - MRI Tech

    Titan Medical GroupBrockport, NY, US
    serp_jobs.job_card.full_time
    WHEN YOU WORK FOR US, WE WORK FOR YOU With Titan Medical, you gain access to thousands of travel nursing and allied health jobs across the country. You also get unmatched service.From the moment you...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Manager, Program Lifecycle

    Manager, Program Lifecycle

    MoogEast Aurora, NY, US
    serp_jobs.job_card.full_time
    Moog is a performance culture that empowers people to achieve great things.Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Work From Home

    Work From Home

    Kelly ServicesClarkson, NY
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Work From Home roles at Kelly Services cover various positions that support the company's operations remotely.Responsibilities and qualifications will vary depending on the specific role.Complete t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Assistant Service Manager

    Assistant Service Manager

    Wilkins RVChurchville, NY, US
    serp_jobs.job_card.full_time
    We believe talent makes a difference! Join an award-winning team offering excellent earning potential along with opportunities for growth, including a leadership team that appreciates your drive, s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Supervisor

    Customer Service Supervisor

    SafranLancaster, NY, US
    serp_jobs.job_card.permanent
    Responsible for overseeing the Customer Service Representatives (CSR) to maintain and enhance customer relationships, meet organizational and operational objectives, and ensure the company delivers...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Food Service Manager

    Food Service Manager

    TradeJobsWorkForce14228 Buffalo, NY, US
    serp_jobs.job_card.full_time
    Hire, train, oversee, and sometimes fire employees Order food and beverages, equipment, and supplies Oversee food preparation, portion sizes, and the overall presentation of food Inspect supplies, ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Travel Nurse RN - Dialysis in Medina, NY

    Travel Nurse RN - Dialysis in Medina, NY

    TravelNurseSourceMedina, NY, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with Favorite Healthcare Staffing to find a qualified Dialysis RN in Medina, New York, 14103!. At Favorite Healthcare Staffing, we aspire to learn what thrills you about...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Call Center Representative III

    Call Center Representative III

    University of RochesterBatavia, NY, US
    serp_jobs.job_card.full_time
    As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better.Embedded in that ideal are the values we share : equity, leadership, integrity, openness, respect...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Department Manager

    Department Manager

    McDonald'sMount Morris, NY, US
    serp_jobs.job_card.full_time
    Schedule : Full-time with flexible hours.Are you a motivated leader ready to take the next step in your career? We're looking for a Department Manager to join our leadership team at McDonald's!.As a...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    WegmansDepew, NY, US
    serp_jobs.job_card.full_time
    We're looking for entry-level leaders who are passionate and ready to collaborate, lead, and give their best every day! In this role, your responsibilities will consist of both coordinating and tro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Call Center Representative II

    Call Center Representative II

    University of RochesterBatavia, NY, US
    serp_jobs.job_card.full_time
    University Of Rochester Medical Center.As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share : equity, l...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Travel Nurse RN - $2,683 per week in Albion, NY

    Travel Nurse RN - $2,683 per week in Albion, NY

    TravelNurseSourceAlbion, NY, US
    serp_jobs.job_card.full_time +1
    TravelNurseSource is working with AHS Staffing to find a qualified Other RN in Albion, New York, 14411!.AHS NurseStat is looking for a Corrections Registered Nurse in Albion, NY for a Long Term (Tr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    IT Service Desk Manager

    IT Service Desk Manager

    Seal & DesignClarence, NY, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The IT Service Desk Manager will oversee daily operations of the Service Desk, ensuring reliable and efficient IT support for approximately 250 users across four divisions.This role requires hands-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Fixed Operations Director

    Fixed Operations Director

    Camping World HoldingsChurchville, NY, US
    serp_jobs.job_card.full_time +1
    Camping World is seeking a Fixed Operations Director to join our growing team.As the Fixed Operations Director, you will be responsible for delivering the highest level of customer satisfaction and...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days