Senior Director of Administration
Job Title : Senior Director of Administration
Location : Remote (west coast hours preferred)
About Us :
We're a very quickly growing MSP fostering a culture of engineering excellence where design, collaboration, and effective solution delivery are at the forefront.
We emphasize a problem-solving approach, where the thrill of dissecting issues and crafting effective solutions is a key cultural element.
Security is a fundamental part of the culture, integrated from the beginning to the end of all processes, illustrating our commitment to delivering secure, reliable outcomes.
Job Description :
We are seeking a seasoned professional to fill the role of Senior Director of Administration. This critical CFO-like position will oversee all back-office operations, playing a pivotal role in driving efficiency, implementing best practices, and ensuring the smooth functioning of administrative processes.
Ideally, you’re coming from a similar role at a reseller, VAR, or MSP.
Key Responsibilities :
- Oversee and manage all aspects of back-office operations including Quoting, Accounting (AR / AP), Invoicing, Payroll (ADP), HR (onboarding / compliance), and Bookkeeping.
- Own Distributor relationships (TD Synnex, Ingram Micro, etc.)
- Lead a small team responsible for executing administrative tasks efficiently and accurately.
- Develop and implement strategic initiatives to streamline processes, enhance productivity, and optimize resource utilization.
- Ensure compliance with relevant regulations and internal policies.
- Collaborate closely with other departments to support cross-functional initiatives and business objectives.
- Provide leadership and mentorship to team members, fostering a culture of continuous improvement and professional development.
- Conduct financial analysis and provide insights to support decision-making.
- Develop and monitor key financial metrics and KPIs.
- Assist in financial planning, budgeting, and forecasting processes.
- Manage relationships with external stakeholders such as banks, auditors, and financial institutions.
- Implement internal controls and ensure adherence to financial regulations and standards.
Qualifications :
- Bachelor's degree in Business Administration, Finance, Accounting, or a related field. MBA or advanced degree preferred.
- 7-12 years of experience in a senior-level administrative role, with demonstrated expertise in overseeing back-office functions.
- Experience in a reseller, VAR, or MSP environment preferred.
- Proven track record of implementing process improvements and best practices.
- Strong leadership skills with the ability to inspire and motivate a team.
- Exceptional analytical and problem-solving abilities.
- Excellent communication and interpersonal skills.
Additional Information :
- This position reports directly to the CEO
- Competitive salary and benefits package offered.