Assistant General Manager

Assistant General Manager

Fresh Baguette is a fast-growing, artisanal bakery known for its high-quality standards and modern atmosphere. The company was founded in Bethesda, MD in 2013, to bring fresh, made-from-scratch organic breads, pastries, sweets, and croissant items inspired by bakeries in France to the DMV area. We have expanded to eight retail locations, two production bakeries, and a thriving wholesale business. We serve coffee shops, restaurants, hotels, and grocery stores with fresh products every day, 365 days a year.

Our mission is to offer our customers unique moments of indulgence that are delicious to every sense. We are passionate about quality and take great pride in everything we do. This value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere.

We are seeking an enthusiastic and dedicated Assistant General Manager for our Fresh Baguette Georgetown bakery cafe, 1737 Wisconsin Ave NW, Washington, DC 20007.

When you become part of the team at Fresh Baguette, you become part of the personal connection that strengthens the relationship people have with our products. Every customer conversation we have or guidance we share is another opportunity for us to enrich their culinary journey.

When a person enters our bakery, it's a beginning of a relationship. And this team helps make sure that the relationship thrives. When customers visit Fresh Baguette, you'll put your own passions to work to help bring their ideas of French products to life. You might help one customer choose something for lunch, show another how to pair baguettes with their meal, or even save the day with an amazing pastry. If you have a talent for hands-on problem-solving, you can have address customers' needs to connect them with Fresh Baguette experiences they love. Roles include Baking, Barista, Sandwich Making, and Customer Service.

This is a full-time, hourly position designed for someone with a minimum of 1 year of experience in management or leadership roles. The ideal candidate will uphold Fresh Baguette's core values including Integrity, Respect, Reliability, Teamwork, Commitment, and Customer Oriented.

What You'll Do

• Assist the General Manager in overseeing daily store operations while ensuring the highest standards of service quality.
• Delegate tasks effectively and support the team to ensure a smooth and efficient workload distribution.
• Train team members on critical components such as food safety and product knowledge.
• Lead by example, offering customers a warm, inviting, and top-tier experience in a clean and welcoming environment.
• Support recruitment processes, including hiring and scheduling, alongside the General Manager.
• Foster team growth by mentoring and developing staff members.
• Continuously seek opportunities to enhance customer satisfaction and operational efficiency.
• Champion the love for French baked goods by sharing your passion with both staff and customers.
• Demonstrate expertise in all tasks and activities within the store environment.
• Complete inventory management and track stock levels to ensure product availability.
• Promote Fresh Baguette's core values and standards with integrity and enthusiasm.

Benefits

Shifts

Qualifications