Responsibilities
- Own a book of business of customers who have purchase TAM Service
- Learn all Pendo Products
- Create strong customer relationships at all levels
- Create strong internal relationships
- Consult on the Pendo product to deliver customer outcomes
- Impact ROI for assigned customers
- Showcase the value of Pendo
- You will be an internal advocate
Minimum Qualifications
- 2+ years of technology implementation, technical consulting or dedicated technical support
- 4+ years in a customer-facing technical role, preferably with a SaaS B2B company
- Demonstrated ability to independently manage customer relationships and develop strategies to drive success with new technologies
Preferred Qualifications
- Basic CSS, HTML, or similar web technologies
- Sales Engineering experience a plus
- Technical writing experience a plus
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