Vice President Product Manager - Branch Operations

JPMorgan Chase Bank, N.A.
Westerville, OH, US
Full-time

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients. As a Product Manager in Branch Operations team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the launch of products, gather crucial feedback, and improve top-tier client experiences.

With a good commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. Job responsibilities

  • Develops a product strategy and product vision that delivers value to customers.
  • Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap.
  • Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition.
  • Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability.

Required qualifications, capabilities, and skills

  • 5+ years of experience or equivalent expertise in product management or a relevant domain area
  • Advanced knowledge of the product development life cycle, design, and data analytics
  • Demonstrate ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management.
  • Expert in Banking Operations Preferred qualifications, capabilities, and skills
  • Demonstrated prior experience working in a highly matrixed, complex organization.
  • Excellent numerical, analytical, and strategic problem-solving skills
  • Intermediate to expert level knowledge of JIRA and Confluence tools, with ability to build dashboards and data for analysis.
  • Full understanding of software development life cycle new ideas.
  • Leadership Experience is a plus. Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

Those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions.

We also offer a range of benefits and programs to meet employee needs, based on eligibility.

These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Visit our FAQs for more information about requesting an accommodation. Equal Opportunity Employer / Disability / Veterans

17 days ago
Related jobs
JPMorgan Chase Bank, N.A.
Columbus, Ohio

Job Summary As a Product Manager in Branch Workplace Technology team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. In this role, you will work with branch leadership and colleagues, help desk, operations, and technology t...

Promoted
Infra-Rec
Columbus, Ohio

Vice President of Operations - Power Delivery. The Vice President of Operations - Power Delivery is a senior executive role responsible for overseeing all operational aspects of power delivery and substation construction projects. The VP of Operations will lead multiple teams, including project mana...

Promoted
JPMorgan Chase & Co
Columbus, Ohio

As a Product Lead for Customer Journey Analytics Vice President on the Customer Analytics Team, your knowledge and analysis of the ways users engage with our online products and tools will help shape the firm for years to come. Chase is a leading financial services firm, helping nearly half of Ameri...

Promoted
JPMorgan Chase & Co.
Columbus, Ohio

Global Human Resources (HR) Business Resiliency’s mission is to continuously improve our businesses’ ability to provide outstanding products and services to our customers in the event of any disruption. As a Business Resiliency Manager in HR Business Resiliency, you will provide guidance and governa...

JPMorgan Chase & Co.
Columbus, Ohio

As a Product Manager in the Branch Innovations Lab, you will leverage strong emotional intelligence and interpersonal communication skills to build relationships, drive effective collaboration, and influence stakeholders across multiple cross-functional areas. Join our dynamic team at the Branch Inn...

JPMorgan Chase Bank, N.A.
Columbus, Ohio

Job responsibilities * Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and fu...

JPMorgan Chase & Co.
Columbus, Ohio

As a Legal Control Manager - Vice President within our Legal Controls team, you will be responsible for leading and building out an enhanced control framework which supports a continuous and integrated approach to risk assessment. Our global team is made up of 2,000 lawyers and legal professionals w...

JPMorgan Chase Bank, N.A.
Columbus, Ohio

As a Fraud Risk Program Manager - Vice President in Risk Management and Compliance, you will work with the Area Product Owner to manage and drive cross functional projects to shape the technology solutions for our strategic fraud risk initiatives. Required qualifications, capabilities, and skills: ...

JPMorgan Chase & Co.
Columbus, Ohio

As a Vice President - Technology Category Manager within our Global Supplier Services organization, you will play a key role in the firm’s continued modernization and transition to new architecture and technologies. Category coverage may include Telecom (Data Circuits, Voice, Mobile Services, Teleco...

Trimble
OH, US
Remote

We seek a highly motivated and detail-oriented Product Operations Manager to join our dynamic team. Collaborate with cross-functional teams, including Product Management, Engineering, Design, Marketing, and Sales, to develop and execute product operations strategies. Monitor key performance indicato...