Job Description
Work Boldly. Live Brilliantly.
At AltaMed, we don’t just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone.
And, we are determined to provide it no matter the challenges because this is more than a job. It’s the calling of our lives and it compels us to keep moving forward.
Job Overview
The Patient Service Representative I is responsible for answering all incoming telephone calls for all the medical / dental offices.
This position is primarily responsible for the scheduling, rescheduling and canceling of appointments. This position’s responsibilities also include the screening and transferring of phone calls, answer patient questions, appointment confirmations and patient registration.
Minimum Requirements
1. High-School Diploma or equivalent required.
2. Bilingual English / Spanish preferred.
3. One years experience preferred working in a call center environment where a service / support role was primarily performed.
Benefits & Career Development
- Medical, Dental and Vision insurance
- 403(b) Retirement savings plans with employer matching contributions
- Flexible Spending Accounts
- Commuter Flexible Spending
- Career Advancement & Development opportunities
- Paid Time Off & Holidays
- Paid CME Days
- Malpractice insurance and tail coverage
- Tuition Reimbursement Program
- Corporate Employee Discounts
- Employee Referral Bonus Program
- Pet Care Insurance
Remote Acute Patient Access Services Representative
A company is looking for a Remote Acute Patient Access Services Representative. ...
Patient Access Services Representative- Req #5992 - ED - Per Diem Evenings (Various Shifts/Hours)
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Previous work experience in an inpatient or outpatient admissions setting o...
Patient Services Representative
A company is looking for a Patient Services Representative for a remote, full-time position in the USA. ...
Patient Service Representative, Float
As a Float Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Greet and welcome patients with profess...
Patient Service Representative - Access Center
A company is looking for a Patient Service Representative for their Access Center in Maine. ...
Patient Access Services Representative- Req #5911 - ED - Full Time Days (7a-330p) Tue-Sat
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Previous work experience in an inpatient or outpatient admissions setting o...
Patient Service Representative II
The Patient Service Representative II is responsible for assisting with monitoring SharePoint for clinic updates and communicating the changes and for assisting with reporting. Responsible for the evaluation of patient service center flow and monitoring of patient wait times and other key call cente...
Patient Access Services Representative - Req # 5740 - ED - Part time Evenings (3pm-1130pm) Fri-Mon**Sign-On Bonus of $750**
Registers patients in a pleasant, professional, and timely manner, being sensitive to guest services. Conducts patient/guarantor interviews, explains hospital policies, financial responsibilities, and patient bill of rights. Previous work experience in an inpatient or outpatient admissions setting o...
Patient Service Representative
As a Patient Service Representative at California Rehabilitation & Sports Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Greet and welcome patients with professionali...
Patient Service Representative, Sleep Center (Part Time Evenings)
The Patient Service Representative greets, assists, and schedules patients and families in the clinic to ensure delivery of effective and efficient patient care. This role is responsible for patient registration, insurance verification, and collection of cash payments. Knowledge of and ability to pr...