Job Description
Job Description
About the Position
Delivery agents are responsible for delivering and installing televisions and appliances in customer’s homes. Delivery agents will remove the existing defective television or appliances.
Agents will secure products inside of a box truck, package and unpackage products in a way that prevents damages. The agents are responsible for driving the box trucks as part of a team of delivery agents.
Functions
- Provide superior customer service in all personal interactions
- Deliver customer’s products to residential locations
- Install and setup televisions and appliances
- Remove defective products from residential locations
- Package return goods for safe delivery to Samsung distribution centers
- Update customers about delivery times and expectations
- Meet FMCSA regulatory requirements
- Follow state and county laws and ordinances
- Required to follow company policy, participate in required trainings and keep truck clean.
Qualifications
- Minimum of 1 years of experience in customer service, delivery, appliance installation or related required.
- Clean driving record
- Pass DOT medical examination and pre-employment drug screening
- Pass background check
- Ability to secure F endorsement, if require by licensing state required.
Competencies
- Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
- Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
- Decision Quality - Making good and timely decisions that keep the organization moving forward.
- Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.
- Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.
Benefits offered :
Medical insurance including HSA, HRA and FSA accounts
Supplemental insurance including critical illness, hospital indemnity, accidental injury
Dental Insurance
Vision Insurance
Basic Life and Supplemental Life
Short Term and Long Term Disability
Paid Parental Leave
401(k)
Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)
Employer Paid Holidays- 10 days
Approximate Pay : $27
Kenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars : be honest, serve, and get better.
Each should strive for operational excellence, pursue innovation, and want to grow with our company.
Kenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.
Please click the image to download the EEOC Know Your Rights; Discrimination is Illegal’ posting.
https : / / www.eeoc.gov / poster
For California residents please click the link below to review an important notice regarding Kenco’s privacy policy.
https : / / www.kencogroup.com / ccpa -notice-at-collection-for-employees-and-applicants /