VP Enterprise Sales, Healthcare SaaS

VP Enterprise Sales, Healthcare SaaS

What you will be doing :

This role is part of the Enterprise Technology Sales senior leadership team and will be responsible for managing a team of regional Account Executives (i.e., lead the team members assigned to member accounts). Their core responsibilities will include supporting a unified culture across the Enterprise Sales organization; driving global revenue retention and growth across our Premier Performance Services member accounts; support regional Account Executive teams in developing sales strategies and goals for their assigned accounts, support coaching and training enablement, and engage in talent management.

This role includes responsibilities for the Enterprise Sales activities with an emphasis on technology sales (e.g., account planning and strategy, sales strategy development, coaching, sales target development, etc.) as well as outcomes for their designated geographic region (e.g., revenue retention and sales growth).

In addition to retention and growth expectations, this position will focus on strategies to maximizing the value of member c-suite and executive leader relationships as well as aligning value of our Premier Performance Services integrated solution suite to support member strategic imperatives and drive ROI.

Their performance will be measured based on the following key performance indicators aggregated for their region (targets will be set annually) :

Bookings and managed revenue

Renewal rate

Quantifiable ROI / Value on deployed Performance Services solutions

C-suite and executive relationship interaction

This position and their team will work and function as an integral part of Premier's member facing teams which includes colleagues from technology product development, group purchasing and advisory services - helping to shape go-to-market strategy and challenge the status quo to ensure that members will be successful in an era of healthcare reform implementation and beyond.

This person will have key competencies in leading a team of account executives, understanding a broad range of healthcare industry challenges, account management, healthcare technology clinical and / or cost, ability to work with marketing / product and a track record of meeting / exceeding sales goals.

Key Responsibilities

Performance Management - 30%

Manage and coach the regional account executive team on account planning, renewal, and business retentions processes, developing member value / ROI, sales strategy, presentation strategies / positioning and building member relationships across the multiple roles (CFO, VP Quality, COO, CMI, CIO, etc.). Serve as the primary contact for resolution of high priority issues, opportunities, and gaps.

Strategic Planning & Value Engagement - 20%

Responsible for building regional account / sales strategies and vetting strategies with Performance Services' leadership. Ensure Account Executive team understands their members' strategic imperatives and have positioned retention and growth strategies aligned to delivering incremental value to the partnership. Drive standardization of practices, reporting and presenting value.

Customer-Facing - 20%

Direct customer interaction (assigned accounts) with focus on driving revenue retention and sales growth. Priority on supporting 1-3 large, strategic accounts. Includes the following key activities :

Responsible for building account strategy; vet with commercial leadership; execute on strategies; bring in specialists for optimization of point solutions; align with member field services; and present Executive Business Review's (EBR's) for Performance Services

Educate customers on the benefits and business results of Performance Services solutions

Make executive level sales calls to named accounts and position Premier as a Strategic Partner to target accounts

Identify business needs of named accounts and present, close and sell added Performance Services solutions (products and services) that will result in the named account's business improvement.

Cross-sell bundled solutions to the executive suite by aligning account strategic objectives with Premier solutions.

Establish credible image through business knowledge in presenting and selling appropriate business solutions for customers

Implement strategies that will expand existing accounts

Clarify, confirm, and resolve named account issues as required to increase new business (customer advocate)

Work closely with and leverage other sales and operations resources, to strengthen named account relations leading to the identification and closure of additional sales opportunities.

Match customer executives with "same level" resources to forge relationships at every level in the account

Maintain consistent contact with named accounts to keep abreast of potential opportunities and to close additional business

Be able to present the value proposition to all levels at the named accounts for Performance Services offerings.

Secure renewals of named accounts with revenue growth via price increases and new solution upselling / cross-selling

Understands how to sell an enterprise license deal and engage the appropriate Premier stakeholders .

Learning & Development - 15%

Ensure Account Executive team members are trained and continue to develop to serve the members in areas of value, account mgmt., communication.

Ensure that Account Executive team members are knowledgeable about the entire portfolio of Performance Services technology solutions (i.e., both clinical and margin improvement assets).

Performance Planning - 10%

Monitor and determine strategies and tactics to meet / exceed goals.

Collaboration - 5%

Engage peers across the Premier alliance to maintain relevant knowledge and bring forward best practices in cost, quality, safety, and collaboration that will enhance the profile and service delivery by the team.

Required Qualifications

Work Experience :

Years of Applicable Experience - 12 or more years

Education : Bachelors (Required)

Preferred Qualifications

Skills : Leadership

Aggregation Program Development

Continuum of Care knowledge

Strategic Planning

Financial Acumen and Budget Management

Relationship Building

Driving Organizational Change

Cross-functional Collaboration

Experience :

15 or more years of applicable experience.

A minimum of 10 years health care and related experience including demonstrated team building and leadership.

Experience with engaging health system C-suite and other key stakeholders

A minimum of 5 years of experience in managing account / sales teams for an assigned territory / region with goals

Proven ability to meet sales goals including demonstrated achievement of 100% or greater of annual quota in two of last year fiscal years.

SaaS or Consulting experience

Salesforce

Education : Bachelors (Required)

Additional Job Requirements :

Remain in a stationary position for prolonged periods of time

Be adaptive and change priorities quickly; meet deadlines

Attention to detail

Operate computer programs and software

Ability to communicate effectively with audiences in person and in electronic formats .

Day-to-day contact with others (co-workers and / or the public)

Making independent decisions

Ability to work in a collaborative business environment in close quarters with peers and varying interruptions

Working Conditions : Remote

Travel Requirements : Travel 41-60% within the US

Physical Demands : Sedentary : Exerting up to 10 pounds of force occasionally, and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves remaining stationary most of the time. Jobs are sedentary if movement is required only occasionally, and all other sedentary criteria are met.

Premier's compensation philosophy is to ensure that compensation is reasonable, equitable, and competitive in order to attract and retain talented and highly skilled employees. Premier's internal salary range for this role is $205,000 - $380,000. Final salary is dependent upon several market factors including, but not limited to, departmental budgets, internal equity, education, unique skills / experience, and geographic location. Premier utilizes a wide-range salary structure to allow base salary flexibility within our ranges.

Employees also receive access to the following benefits :

• Health, dental, vision, life and disability insurance
• 401k retirement program
• Paid time off
• Participation in Premier's employee incentive plans
• Tuition reimbursement and professional development opportunities

Premier at a glance :

Ranked #1 on Charlotte's Healthiest Employers list for 2019, 2020, 2022, and 2023 and 21st Healthiest Employer in America (2023)

Named one of the World's Most Ethical Companies by Ethisphere Institute for the 16th year in a row

Modern Healthcare Best in Business Awards : Consultant - Healthcare Management (2024)

The only company to be recognized by KLAS twice for Overall Healthcare Management Consulting

For a listing of all of our awards, please visit the Awards and Recognition section on our company website.

Employees receive : Perks and discounts

Access to on-site and online exercise classes

Premier is looking for smart, agile individuals like you to help us transform the healthcare industry. Here you will find critical thinkers who have the freedom to make an impact. Colleagues who share your thirst to learn more and do things better. Teammates committed to improving the health of a nation. See why incredible challenges require incredible people.

Premier is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to unlawful discrimination because of their age, race, color, religion, national origin, ancestry, citizenship status, sex, sexual orientation, gender identity, gender expression, marital status, familial status, pregnancy status, genetic information, status as a victim of domestic violence, covered military or protected veteran status (e.g., status as a Vietnam Era veteran, disabled veteran, special disabled veteran, Armed Forces Serviced Medal veteran, recently separated veteran, or other protected veteran) disability, or any other applicable federal, state or local protected class, trait or status or that of persons with whom an applicant associates. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. In addition, as a federal contractor, Premier complies with government regulations, including affirmative action responsibilities, where they apply. EEO / AA / Disabled / Protected Veteran Employer.

Premier also provides reasonable accommodations to qualified individuals with a disability or those who have a sincerely held religious belief. If you need assistance in the application process, please reply to diversity_and_accommodations@premierinc.com or contact Premier Recruiting at 704.816.5200.

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