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Director - External Communications Indianapolis, Indiana

Director - External Communications Indianapolis, Indiana

AscensionIndianapolis, IN, US
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Communications Leader

As a seasoned communications leader, you will serve as the second-in-command to the Senior Director of External Communications for Ascension Indiana, representing the team in high-level meetings with hospital presidents and service line leaders. You will be responsible for leading a proactive, statewide external communications strategy that strengthens Ascension's brand and reputation, supports business growth and advances public affairs priorities in Indiana, while coaching and guiding a high-performing team. You will partner with our internal communications and marketing leaders in Indiana and support our market executives, helping to drive engaging and action-oriented internal messaging. You will spearhead key owned media channels like the Ascension St. Vincent Linkedin and Newsroom. You are both a strong program manager and an inspiring writer and communicator, one who is comfortable working across a matrixed organization to deliver measurable results.

Responsibilities include :

  • Lead and guide the day-to-day execution of a cohesive external communications strategy and plan for Indiana that improves our market reputation, in coordination with other enterprise and local communication teams
  • Directly manage Indiana External Communications team members, providing clear priorities, coaching and accountability to ensure high performance and alignment with the Ministry's objectives
  • Provide strategic communications counsel to support the rapidly evolving policy environment, ensuring aligned messaging in response to legislative and reputational challenges
  • Provide external communications counsel and support to Ascension Indiana market leaders and other partner teams, and step in for the Senior Director as needed
  • Develop external communications content, campaigns and events that support our local business objectives and our brand
  • Combine a big-picture, strategic perspective with attention to detail, clarity and focus
  • Ensure that communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
  • Maintain flexible availability and responsiveness both during and outside of normal work hours as necessary

The complexity of work includes :

  • Requires excellent management, writing and project management skills, as well as critical thinking, strategic counseling and decisive judgment
  • Ideally the candidate will also have a knowledge of the evolving healthcare market, Ascension's history and current initiatives, and communications practices and standards
  • Must be able to work in a stressful, fast-paced environment
  • Education :

  • Master's degree preferred.
  • Work Experience :

  • Ten plus years in an external communications management role, ideally with experience working in a healthcare provider system or similar services organization
  • Experience with executive communications and counsel
  • Familiarity with local issues management and state-level legislative climate
  • Adept at the rapid development of content in support of local business, market and organizational communications needs
  • Experience developing clear KPIs and reporting out to multiple teams, including the senior director of external communications and senior executives
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