The Entry Level Sales & Customer Support Representative is responsible for the daily communications and interactions between current customers and potential new customer leads.
Being a part of the Sales & Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm.
Once proficiency is shown consistently from the Entry Level Sales & Customer Support Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.
Entry Level Sales & Customer Support Representative Essential Job Responsibilities :
- Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
- Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
- Research and problem solve client issues by networking with other Sales & Customer Support Representatives who have seen success within the realm of the issue you are having
- Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
- Build valuable relationships with clients to ensure the satisfaction of the clients brand line
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