A company is looking for a Customer Experience Senior Program Manager I to scale operations and adapt servicing models.Key ResponsibilitiesLead cross-functional discovery and scoping sessions for process optimizations and expansionsCreate project scopes, schedules, and budget plans, managing project execution and stakeholder expectationsDrive project governance and establish an analytical culture in partnership with various teamsRequired Qualifications7+ years of relevant experiencePrior project management experience;
PMP certification is a plusDemonstrated understanding of customer care and merchant operationsExperience in services, operations, and / or salesPrior experience in consumer lending or financial services is a plus
Customer Experience Program Manager
A company is looking for a Customer Experience Senior Program Manager I to scale operations and adapt servicing models. ...
Program Manager, Customer Intelligence
Program Manager, Customer Intelligence-(USA00039Z). Responsible for leading customer intelligence initiatives in B2B operations, driving data-driven strategies to enhance customer insights, product development, and marketing effectiveness. Lead the analysis of customer data to identify key insights ...
Senior Customer Experience Manager
Manager of Customer Experience to enhance and automate customer support capabilities. ...
Customer Experience Manager
Ensures all crew members are Wowing the Customer through personal contact with customers. Responsible for leading their assigned store to achieve and maintain customer service score goals provided by the District Manager. Frequently communicate and exchange information with customers on the telephon...
Senior Product Manager Customer Experience
A company is looking for a Senior Product Manager, Customer Experience (CX). ...
Customer Experience Manager
A minimum of five years’ working experience with at least 2 years’ experience in a customer service-oriented role that requires interactions with customers via phone and email. We believe designing beautiful custom window treatments should be an effortless experience, so we offer outstanding service...
Customer Experience Manager - Victoria's Secret - Aventura - Aventura, FL
A Victoria’s Secret & Co Customer Experience Manager . The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports op...
Manager, Customer Experience
As the Manager, Customer Experience, you will have the opportunity to:. Minimum 5-7 years of progressive responsibility in Customer Experience and/or Retention, Engagement Management, Loyalty, and Advocacy programs. The ability to map customer journeys and design engaging experiences across various ...
Part time Customer Experience Manager
Aider le directeur du magasin à gérer et à assurer le respect des procédures opérationnelles normalisées (PON) et des programmes de l’entreprise pour assurer la conformité aux lois et règlements applicables, assurer la mise en pratique des politiques et des normes de l’entreprise et tenir l’équipe r...
Client Services Project Coordinator
A company is looking for a Client Services Project Coordinator to manage client deliverables and oversee project execution. ...