Senior Account Executive

At January, we work to ensure that borrowers who fall behind on debt are treated with fairness and respect. Owing to outdated processes and bad actors, traditional debt collection is rife with harassment and fraud.

Our products tackle this by helping financial institutions modernize collections, giving borrowers simpler and more compassionate ways to get back on track.

As a Sr. Account Executive, you will help us become an industry leader in existing and new markets. You'll acquire new logos and position January for optimal growth within an account.

You will report to our Director of Sales and collaborate closely with numerous internal stakeholders, such as Product, Client Success, Operations, and Finance.

We are looking for someone who thrives in figuring things out - often independently - in unchartered territory, excels at process optimization (i.

e. can break down a complex system into its key components, identify friction points, and methodically improve / remove them), who enjoys collaborating with others, and who holds themselves accountable for execution.

Your impact :

• Grow our third party collections business through new relationships with target prospects.
• Improve our sales playbook for existing product lines.
• Help identify new markets / prospects to increase our addressable market. Build out new playbooks to help us succeed in these markets.
• Optimize our pipeline funnel metrics, specifically meeting to qualification and qualification to close.
• Support our expansion motion with the account management team.

What you bring to the table :

• Autonomy. You're excited by greenfield opportunities and thrive in making order out of chaos.
• Resourcefulness. Your scrappy mindset enables you to creatively figure out ways to get the job done. You have a knack for figuring out how to avoid common pitfalls in the enterprise sales process.

You can figure out how to juggle multiple priorities at once.

Accountability. You have high expectations for yourself and others. The pursuit of operational excellence matters a tremendous amount to you.

By doing the right things, the score will take care of itself.

Process optimization skills. You constantly think about ways to improve processes. You appreciate that over time superior processes lead to better outcomes.

You also appreciate that good decisions can have bad outcomes.

• Effective collaboration. You invest in alignment, learning from, and engaging regularly with stakeholders.
• Customer obsession. You care about delighting our clients. You seek to understand what motivates our clients and truly empathize with their needs.

Qualifications :

• 4+ years of enterprise sales experience, especially in cases where resource optimization was key
• Experience working at a venture-backed startup. Proven track record in scaling high-growth companies
• Resourcefulness, thrives at making order out of (an appropriate amount of) chaos
• Process obsession, an appreciation that over time superior processes lead to better outcomes
• Effective written and oral communication skills, ability to communicate with all stakeholders and team members, regardless of seniority and department
• An operational mindset, willingness to get their hands dirty and gain exposure to all facets of our business

We are currently hiring for this position in our New York office.

January believes in doing its part to help close the wage gap that continues to plague much of the US workforce. We offer transparent and equitable compensation packages to all existing and future January team members.

Our base salary range for the Senior Account Executive role is $120,000 to $150,000. We determine the final package by considering experience, applicable education and training, and relevant skills derived throughout our interview process.

This role also includes commission and a competitive equity package, giving you a chance to feel true ownership of your work.

January prioritizes the safety and well-being of our team members and, as such, requires all employees who work from or visit a January office to have proof of COVID-19 vaccination or provide a valid medical or religious exemption.

What we can offer you :

• Pet-friendly office (only in NYC, for now!)
• Competitive equity packages, giving you a chance to feel true ownership of your work
• Unlimited PTO so you can take the time you need to rest and recharge
• Hybrid work model, where our team comes in 3x a week
• Flexible work hours for better work / life balance
• 12 weeks fully paid new parent leave program for all employees to enjoy bonding time
• Free lunches for team socializing activities
• Annual learning and development budget to invest in your professional growth
• 401k so you can invest in your future
• Gym membership reimbursement
• Medical, dental, and vision insurance
• Free access to One Medical
• Free access to the mental well-being platform Spring Health plus 3 free virtual sessions with a Spring Health licensed therapist
• Commuter benefits for your travel to / from the office
• Endless growth opportunity and the ability to take on new and exciting challenges

Recognitions :

• Built In's Best Startups to Work For in New York (2023)
• Built In's Best Startups to Work For in New York (2024)
• Built In's Best Startups to Work For in San Francisco (2023)
• Built In's Best Startups to Work For in San Francisco (2024)
• Crain's Best Places to Work in NYC (2022)
• Crain's Best Places to Work in NYC (2023)

To learn more about what it's like to work with us, check out our Glassdoor reviews. We think our track record speaks best.

January is an equal opportunity employer and does not discriminate on the basis of race, color, creed, ethnicity, sex, gender identity, sexual orientation, religion, disability, age, veteran status, or any other category protected by law.

At January, we believe that diversity of outlooks, demographics, identities, and life experiences enable companies to build the best products.

More diversity means more empathy with different types of people. This matters a lot for us, since so many borrowers in financial distress with whom we engage come from underrepresented backgrounds.

We practice what we preach and look forward to continuing to grow and build on our already diverse team.