Associate Settlement Analyst

Job Description

Essential Duties and Responsibilities

Individuals in this position must :

• Validate the daily non-trade disputes and deductions flow from ERP reports
• Validate the coding of disputes and deductions created by cash application team
• Review the backup documents from customer attached with deductions and validate approval or denial of deductions
• Coordinate with internal and external stakeholders for missing information required to validate the deductions
• Analyze and identify root causes of deductions and work with cross functional teams to reduce / eliminate recurring deductions.
• Submit validated deductions for approvals as per approval hierarchy
• Dispute invalid deductions with external customers in order to receive repayment; maintain strong customer relationships to ensure timely resolution
• Conduct and lead detailed Dispute and Deduction trend analytics based upon dispute and deduction patterns at the levels described below and work with Sales, Logistics, Freight and other departments for proactive resolution and approach to fix the processes to prevent the deductions in future
• At customer account level
• At business unit level i.e. Foodservice, Retail, Export, Vegetable, etc.
• At deduction type level i.e., pricing, rebate, OSD, freight, samples, etc.
• Other Duties as assigned to support the business.

Basic & Preferred Qualifications

• Bachelor’s degree in finance, accounting, or a related field preferred.
• 1-3 years accounts receivable, credit, collections and / or trade or non-trade deduction resolution experience required.
• Research, strong problem-solving, mathematical, and analytical skills
• Excellent written and verbal communication skills
• Ability to maintain confidentiality
• Proficiency with MS Office required
• Ability to quickly learn and utilize multiple systems and draw appropriate conclusions.
• Ability to multi-task
• Ability to work independently and as a team player, be organized, and plan ahead

Language Skills

Effectively communicate in English verbally and in writing. Spanish knowledge is an added advantage.

Work Environment

This role will be performed in an office / remote environment.

Travel

Travel for this role is typically 0%

Industry-Competitive Benefits

Coupled with our compensation and bonus incentive programs, our benefits deliver rewards that are market competitive. Some of the most attractive elements of our benefit programs include :

Health Insurance Benefits - Medical, Dental, Vision

Flexible Spending Accounts for Health and Dependent Care, and Health Reimbursement Accounts

Well-being programs including companywide events and a wellness incentive program

Paid Time Off

Financial Wellness Industry leading 401(k) plan with generous company contributions, Financial Planning Services, Employee Stock purchase program, and Health Savings Accounts, Life and Accident insurance

Family-Friendly Employee events

Employee Assistance Program services mental health and other concierge type services

Benefits may vary based on location, job role / level, job status, and / or the terms of any applicable collective bargaining agreements.

Job Requisition ID : Req-255674

Time Type : Full time

Anticipated Close Date : 11 / 15 / 2024