Client Success Manager
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.30_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a Client Success Manager to lead strategic relationships and ensure long-term client satisfaction and retention.
Key Responsibilities
Maintain 95%+ gross revenue retention by aligning the company's value to client business goals
Lead quarterly business reviews with stakeholders to showcase ROI and ensure ongoing client value
Drive product adoption and integration into client workflows, aiming for 60%+ multi-product adoption
Required Qualifications
4+ years in customer success, account management, or client-facing SaaS roles
Proven track record of driving retention, adoption, and measurable client value
Ability to build relationships with senior and executive stakeholders
Strategic thinker with a data-driven mindset
Experience in fast-paced, high-growth environments
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Client Manager • Des Moines, Iowa, United States
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