Entry Level Customer Service Representative/Customer Engagement Specialist

Eurofins
Strongsville, OH, US
$13-$16,5 an hour
Full-time

Job Description

Our CES team members are proactive, fast-paced problem-solvers who enjoy driving tasks & projects to completion. They enjoy being able to assist customers with superior service and go out of their way to ensure all questions and concerns are resolved immediately.

CES team members serve our customers with a positive attitude, utilizing technical knowledge. Team members will address questions and anticipate customer needs.

A proactive thinking strategy is used to investigate and improve group procedures, practices, and performance.

Our CES team members are dedicated professionals that focus on ways to wow customers with outstanding support, courtesy, and knowledge.

Job Type : Full-time

Pay : $13.00 - $16.50 per hour

Qualifications

Experience level : 1-2 Years

1-2 Years

Day shift / M-F

Work setting :
  • In-person
  • In-person
  • Office
  • Education :

    High school or equivalent (Required)

    Experience :

    Customer Service within an office setting : 2 years (Required)

    Ability to Relocate :

    Strongsville, OH 44149 : Relocate before starting work (Required)

    Additional Information

    Candidates within commutable distance of our Fort Lauderdale, FL laboratory are eligible to apply. This role will be a full time role, first shift (8 : 00 AM - 5 : 00 PM) Monday - Friday.

    Salary Range : $13-16.50 an hour with benefits, PTO and company matching 401K plan

    Eurofins Environment Testing (USA) provides a compensation range for informational purposes, the actual base salary may vary based upon, but not limited to, relevant experience and skill set, base salary of internal peers, business section, and geographic location

    We support your development! Do you feel you don’t match 100% of the requirements? Don’t hesitate to apply anyway! Eurofins companies are committed to supporting your career development.

    We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity, being an Equal Opportunity Employer.

    We prohibit discrimination against employees or applications based on gender identity and / or expression, race, nationality, age, religion, sexual orientation, disability, and everything else that makes employees of Eurofins companies unique.

    Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025, through a combination of emission reduction and compensation initiatives.

    We encourage our laboratory leaders to make sustainable changes at their local level, and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!

    30+ days ago
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