Job Description
Job Description
Join a well-established insurance agency rooted in St. Louis Park, Minnesota! We take pride in our personalized approach to insurance;
building strong connections within our community since our establishment. We foster a welcoming and inclusive environment that encourages growth and exceptional service.
If you're seeking an opportunity to engage with clients directly, provide expert advice, and grow within a dedicated team, this role is for you.
As our Customer Service & Sales Manager, you will lead our agency in customer engagement; helping them navigate their policy options, address inquiries, and ensure they have the coverage they need.
This position is for motivated individuals who strive to meet goals and celebrate team wins! Join us in upholding our commitment to excellence and making a positive impact on the lives of our clients.
Benefits
Annual Base Salary Based on Experience
Flexible Schedule
Mon-Fri Schedule
Tuition Reimbursement
Retirement Plan
Career Growth Opportunities
Responsibilities
- Client Engagement : Interact with customers to assess their insurance needs and provide tailored solutions.
- Sales Support and Marketing : Assist in selling insurance policies and identifying opportunities for upselling or cross-selling.
- Policy Administration : Manage policy renewals, updates, and customer inquiries in a timely and efficient manner.
- Customer Service : Address client concerns, resolve issues, and provide ongoing support to ensure customer satisfaction.
- Product Knowledge : Stay informed about insurance products, industry trends, and regulatory changes to better serve clients.
Requirements
- Licensing : Possess or obtain a Property & Casualty License within 60 days of employment (tuition paid by the company).
- Customer Service Experience : Previous experience in customer service or sales role is preferred.
- Communication Skills : Excellent verbal and written communication skills with a customer-centric approach.
- Detail-Oriented : Strong attention to detail and the ability to multitask in a fast-paced environment.
- Team Player : Collaborate effectively with a diverse team and contribute to a positive work culture.
- Professionalism : Maintain a professional demeanor, integrity, and confidentiality when handling client information.
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