Aon is looking for a Workers Compensation Claims Advocate
Are you ready to begin a new challenge and work with the best Insurance Professionals in the business? Then this just maybe the new opportunity you are looking for!
We currently have a great career opportunity for a Casualty Claims Risk Consultant. It is the responsibility of the Casualty Claims Risk Consultant to deliver tactical, client specific, casualty claims services on assigned accounts in support of Aon’s core brokerage services.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
Work Style : Virtual - work from home.
Duties and Responsibilities :
- Develop appropriate Client Promise Service Plans as outlined in the corresponding service package in conjunction with Account Executive and with input from the client.
- Manage time spent in the delivery of agreed client services to ensure content quality, timely delivery, and profitability.
- Meet or exceed assigned billable hours and utilization goals.
- Communicate and collaborate with manager and Account Executives to identify opportunities for new business development.
Establish rapport and maintain positive working relationship with clients and colleagues.
Adhere to established Best Practices and make recommendations for improvement, when appropriate.
- Maintain knowledge / skills as an insurance professional and possess excellent written and verbal communication skills.
- Provide advocacy on behalf of assigned clients relating to services rendered by carriers and / or TPAs to include the review and revision of account instructions, addressing client service concerns and negotiating applicable renewal pricing and terms.
- Participate in telephonic or in-person claim reviews designed to result in file resolution, inclusive of documenting claim specific outcomes and action plans.
- Attend and participate in periodic on-site client meetings regarding service delivery and / or stewardship.
Utilize standard deliverable products and a specific "Peer Review" process to ensure consistency of services.
The individual in this position should be a proven performer with strong technical knowledge and work experience adjusting or managing workers' compensation claims or possess multi-line claims experience with emphasis on casualty lines of coverage.
Also, must exemplify the behaviors defined in the Aon Leadership Model and Client Promise, particularly those described in delivering Business Results and Developing Unmatched Teams.
Minimum required skills and qualifications
- Minimum 5 to 10 years' experience with Workers' Compensation lost-time and litigated claims.
- Well-versed in lost-time claims, to include high-dollar settlement negotiations, litigation strategy, and MSAs.
- Experience as a Claims Account Executive a Plus
- Multi Lines Claims a Plus
- Bachelor's degree or equivalent years of industry experience.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work / life balance, ensuring you can be your best self at Aon.
Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself.
We offer a variety of working style solutions, but we also recognize that flexibility goes beyond just the place of work.
- and we are all for it. We call this Smart Working!