Are you driven by innovation and looking to thrive in a fast-paced, growing environment? Join us at Calabrio and be part of our dynamic team! Help us in reshaping the landscape of customer experience where every interaction becomes an opportunity, and every insight drives meaningful change.
Qualifications, skills, and all relevant experience needed for this role can be found in the full description below.
Introducing Calabrio The trailblazers in customer experience intelligence! Revolutionizing the way organizations connect with their customers, we empower businesses to elevate every interaction to new heights.
Our cutting-edge cloud platform, coupled with AI-driven analytics tools, unlocks the true essence of customer sentiment, turning data into actionable insights with lightning speed.
We are seeking a Senior Manager of Sales Analytics to join our growing team. In this role, you will leverage your analytical expertise to drive sales performance and strategy.
You will be responsible for leading the sales analytics function, developing insights, and providing actionable recommendations to optimize our sales processes and outcomes.
Your role will include building a data-driven culture within the sales team and collaborating with cross-functional teams to enhance our overall strategy.
What you’ll be doing (Key Responsibilities) :
- Develop and implement comprehensive sales analytics strategies and methodologies.
- Analyze sales data to identify trends, opportunities, and areas for improvement.
- Provide actionable insights and recommendations to senior leadership to drive sales growth and efficiency.
- Collaborate with sales, marketing, finance, and operations teams to align analytics efforts with business objectives.
- Design and deliver sales performance reports, dashboards, and metrics to stakeholders.
- Drive the adoption of advanced analytics tools and techniques within the sales organization.
- Support the development and execution of sales forecasts, budgets, and strategic plans.
Minimum Requirements :
- Bachelor’s degree in Business, Finance, Analytics, Statistics, or a related field.
- 7+ years of experience in sales analytics, business intelligence, or a related field.
- Proven experience leading and managing a high-performing analytics team.
- Strong proficiency in data analysis tools and software (e.g., SQL, Tableau, Power BI), with an elevated level skillset in Excel.
- Proficiency with Salesforce or another CRM, including report and dashboard building.
- Salesforce and Clari admin and system implementation experience is a plus.
- Experience in the technology or software industry is preferred but not required.
Calabrio People are : Open, Clear, Ambitious, Accountable, Collaborative, Consistent
What we value most workplace diversity and ensuring an environment of mutual respect. We believe that diversity and inclusion are critical to our success, and we are proud to be an equal opportunity employer.
Our commitment is to continue to keep our people healthy, focused, and inspire creativity. Our team members are offered comprehensive benefits for various life circumstances and needs, great opportunities for career development, and a balanced work-life to achieve personal and professional success (all benefits are subject to eligibility requirements).
Ready for Exponential Career Opportunities? Apply now
J-18808-Ljbffr