Life Equity Loan Support Specialist

Life Equity Loan Support Specialist

The Life Equity Loan Support Specialist is responsible for various tasks performed during Loan Origination and / or Loan Post Closing by providing customer service support to all lending personnel. Life Equity Loan Support Specialist takes an active role in all functions of the Life Equity Loan Department.

Duties & Responsibilities

• Assist the Life Equity Loan team through the application and documentation process : send, receive, review, and upload loan documentation.
• Monitor annual reviews and request values from insurance carriers to submit to Post Closing Review.
• Answer inbound calls on the LEL main phone line, resolving customer inquiries
• Monitor LEL team inbox and provide timely and effective responses to customer needs
• Submit assignments to the insurance carrier and monitor receipt
• Assist in sorting daily mail for the Life Equity Loan team
• Send and receive standing ACH and wire forms
• Work with Life Equity Loan team to ensure the proper hold is placed on the collateral
• Perform additional LEL support duties as need arises

Education & Experience

Strong oral and written communication skills

Maintain visual attention and mental concentration for extended periods of time

Requires Associate's degree or equivalent experience in related field; Bachelor's Degree preferred

Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance.

(Base Pay Range : $22.00 - $28.50 / hour)

Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results. Your personal and professional well-beingnow and in the years to comeare important to us. Busey's Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts.

Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey's commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability / Vets.