Help Desk Analyst

VirtualVocations
San Jose, California, United States
Full-time
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A company is looking for a Help Desk Analyst to provide support for a mobile application.Key Responsibilities : Provide Tier I support and customer assistance for a mobile applicationTroubleshoot, reproduce, report, and resolve problems in both iOS and Android operating systemsInstall client software on supported devices and manage incident tickets in the tracking systemRequired Qualifications : One year of professional experience in mobile application support or related fieldAssociate's degree in Computer Science, Computer Information Systems, Cybersecurity, or related technical fieldAdditional experience may substitute for required education on a year-for-year basisTraining or certification related to the position may provide credit towards experience or education

1 day ago
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