Sales and Service Writer
Job Description
Job Description
Benefits :At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work.
BENEFITS
- Dental
- Vision
- Life Insurance
- 401k
- Disability
- Accident Insurance
- Legal Shield
- Paid Time Off
- Weekly Pay
- Employee Discount Program
- Employee Assistance Program
- Employer Provided Uniforms
POSITION SUMMARY
As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales.
If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you.
This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Build customer satisfaction and loyalty by providing the best guest experience
- Achieve a thorough knowledge of all products, services, warranties and maintenance issues
- Keep up to date through training and vendor publications
- Adhere to the Big O Tire policies and procedures
- Assist other sales or service associates as needed in an effort to exceed our customers' expectations
- Help maintain the appearance and cleanliness of the building and perimeter areas
- Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
- Maintain showroom merchandise
- Follow all safety practices as outlined in policy and procedures
- Sales of tires and service-related needs
- Able to explain basic automotive inspection results to customers
- Ability to use computer systems to order and request shipment of tires and parts
- Process incoming purchase orders and return orders per store procedures
QUALIFICATIONS
- 3 year minimum tire & auto service sales experience
- Strong auto service & tire sales knowledge
- Good leadership abilities and team building
- Excellent customer service and communication skills
- Strong organizational skills
- Proficient at preventive maintenance sales
- Maintain professional appearance at all times
- Have problem solving abilities and be a self-starter
- Multi-tasking abilities
Join our team today!
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin.
We are committed to building a culturally diverse faculty.
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