Job Description
Job Description
Full Job Description :
Our Customer Service Reps are vital to building and maintaining relationships with our great customers! You will contact and interact with current customers to obtain and process all information necessary to provide value added services to our customers.
The schedule for this position is Monday to Friday 9 : 00am to 5 : 00PM.
You will contribute to the success of our team through these key responsibilities :
Deal directly with customers either by telephone or electronically.
Obtain, evaluate, and enter all pertinent information for load orders.
Respond to customer's inquiries such as tracking and tracing certain documents
Handle and resolve customer complaints
Update websites and edit functions
Complete customer reports as required
Communicate and coordinate with planning team on amount of loads to book and origin destinations
Keep up with customer's trailer pool (as required)
Work with driver advocates with customer or load problems
Communicate with account sales managers on customer problems or concerns
Must establish and maintain a lasting relationship with customer
Branch Customer Service Representative - Plantation, FL
The Auto Club Group is seeking prospective Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. A DAY IN THE LIFE of a Branch Customer Ser...
Bilingual Customer Service Representative - FULL TIME POSITIONS
The Bilingual Customer Service Representative will report to the Key Account Manager. The role involves all aspects of customer service, sales management, and coordination with other departments. The primary responsibility is to support our customers with orders in both English and Spanish as needed...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
Customer Service Representative
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service and Sales Representative
As a Customer Service and Sales Representative, you will lead by driving sales and selling, focusing on the client's customer. You will lead initiatives and related efforts to increase customer loyalty while delivering on our standards for customer service. We seek self-motivated individuals who...
Pre-Licensed Customer Service Representative - Remote
Teleperformance is a global, digital business services company. We deliver the most advanced, digitally powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways. As the eyes and ears for our team fielding customer inquiries and finding in...
Sports Minded Customer Service Representative
Work with fellow team members within the customer service department to set attainable customer outreach and acquisition targets Enforce our values and exemplify them through every interaction between you and a customer, fellow team member, and client You will be successful if you… Have ...
Customer Service Representative - Remote
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Customer Service Representative (Work from home)
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!. Previous experience in customer service or sales is a plus. We're seeking someone who is great with people, building relationships, and putting customers first. Ability to listen to and underst...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...