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The Technical Account Manager (TAM) is responsible for actively driving and managing the post sales process with direct and channel customers.
The TAM must be able to articulate the company's technology and product positioning to both business and technical users.
Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Responsibilities
Provide product and technical support for assigned accounts
Identify and develop potential new business opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Provide functional and technical support to customers
Respond to customer questions on technical and business related issues
Deliver high-level and detailed sales presentations
Responsible for attending conferences, seminars, etc
Qualifications
Ideal candidate must be self-motivated with strong knowledge in security and compliance space : Vulnerability Management, Policy Compliance , Intrusion Detection Systems IDS, Intrusion Prevention Systems IPS, Network Scanners, PCI, Policy Compliance and Audit Tools, other enterprise security solutions
Knowledge in variety of Federal Regulatory Compliance issues a plus : ISO 27001, HIPAA, GLBA, Sarbanes Oxley SOX, etc
Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports
Must be comfortable interacting at all levels within customer organizations, i.e., from C-level to front-line technical staff
Organized and analytical, able to eliminate sales obstacles through creative and adaptive approaches
5-7 years relevant experience
Bachelors degree or equivalent experience
Excellent written and oral communication skills
Able to travel throughout sales territory
Big 4' or similar consulting experience a plus
Qualys is an Equal Opportunity Employer, please see our EEO policy.
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